Comparison Summary
This comparison report of Salesforce Chatter vs. Userlytics is based on a specific set of business needs and context. The comparison uses 3944 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Chatter and Userlytics
Salesforce Chatter, Userlytics, Bitrix24, Parsable, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.
Userlytics focuses on Engagement Management with Website, Sales Call Management with Phone Calls, Customer Feedback Management with Promotions, Advertisement with Website, etc.
"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. " - Rob Birse
"As a global non-profit, we have a firm commitment to learning and listening to our supporters. From focus groups to usability testing, gathering this insight can only lead to a better user experience for every donor that hits our site. To date, we’v...e worked closely with Userlytics and the platform has a solid user interface, making it that much easier to launch a study and view the results. I also love that they are committed to rolling out new features and enhancements on the platform. Ultimately, that’s what makes the difference in the long stretch. Finally, their support and management staff are exceptional. I highly recommend them!! " - Carl Ferrara
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Chatter
Focus area
Salesforce Chatter is better than Userlytics for
Software Failure Risk
About
The Enterprise Social Network & Collaboration Software
Userlytics: Remote User Testing Platform
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
78
20
Total Goals
(we found evidences for)
16
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve stakeholder relations
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Build brand awareness
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Improve efficiency
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Improve brand engagement
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Launch new products
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve ROI
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Grow market share
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Increase average basket value
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Improve visibility
- See 13 more
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Acquire customers
-
Establish thought leadership
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Improve digital and social presence
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Scale best practices
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Enhance customer relationships
- See 2 more
Top Channels
Channels Used
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website
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mobile
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promotions
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phone calls
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mobile app
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social media
- See 3 more
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website
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mobile
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promotions
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phone calls
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mobile app
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social media
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
