Comparison Summary
This comparison report of Salesforce Chatter vs. Yammer is based on a specific set of business needs and context. The comparison uses 10498 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Chatter and Yammer
Salesforce Chatter, Bitrix24, Parsable, etc., belong to a category of solutions that help Collaboration and Productivity, whereas Yammer, Workplace from Meta, Jive-n Interactive Intranet, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.
Yammer focuses on Collaboration, Engagement Management, Communication Management with E-Mail, Content Management, etc.
"I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. " - Jane Moran
"Going with a best-of-platform security approach from Microsoft was the right choice because of the rapid innovation across the platform. " - Erik Passchier
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
The Enterprise Social Network & Collaboration Software
Yammer enterprise social network for business communication
Age
1999
1975
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
78
93
Total Goals
(we found evidences for)
16
18
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve stakeholder relations
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Build brand awareness
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Improve efficiency
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Improve brand engagement
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Launch new products
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve ROI
-
Grow market share
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Increase average basket value
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Improve visibility
- See 13 more
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Improve internal communications
-
Scale best practices
-
Enhance customer relationships
-
Acquire customers
-
Launch new products
-
Grow market share
-
Improve visibility
-
Improve stakeholder relations
-
Improve digital and social presence
-
Establish thought leadership
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Build brand awareness
-
Improve brand engagement
-
Improve efficiency
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Improve ROI
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Increase sales & revenue
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Manage risk
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Shorten ramp up time
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Enter new markets internationally or locally
- See 15 more
Top Channels
Channels Used
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social media
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e-mail
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offline
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website
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video
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chat
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user generated content
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blogs
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phone calls
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mobile
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Facebook
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promotions
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on premises
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trade shows
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events
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Skype
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point of sale
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support groups
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Slack
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mobile app
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mass media
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Facebook page
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LinkedIn
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Twitter
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radio
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omnichannel
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channel partners
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text SMS
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Facebook at work
-
games
-
Whatsapp
-
newsletter
-
television
- See 30 more
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social media
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e-mail
-
offline
-
website
-
video
-
chat
-
user generated content
-
blogs
-
phone calls
-
mobile
-
Facebook
-
promotions
-
on premises
-
trade shows
-
events
-
Skype
-
point of sale
-
support groups
-
Slack
-
mobile app
-
mass media
-
Facebook page
-
LinkedIn
-
Twitter
-
radio
-
omnichannel
-
channel partners
-
text SMS
-
Facebook at work
-
games
-
Whatsapp
-
newsletter
-
television
- See 30 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
