Yammer Overview

Yammer is an employee communication platform within Microsoft Viva Engage. It enables organizational connections through communities and conversations.

Use Cases

Customers recommend Collaboration, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Yammer.

Other use cases:

  • Content Management
  • Knowledge Management
  • Sales Document Management
  • Social Media Management
  • Product Marketing
  • Training & Onboarding
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Yammer.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
  • Establish Thought Leadership
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve ROI
  • Increase Sales & Revenue
  • Manage Risk
  • Shorten Ramp Up Time
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Yammer Use-Cases and Business Priorities: Customer Satisfaction Data

Yammer works with different mediums / channels such as E-Mail. and Social Media.

Yammer's features include Alerts: Popups & Notifications, Personalization, Recording, etc. and Yammer support capabilities include AI Powered, Phone Support, Email Support, etc. also Yammer analytics capabilities include Analytics, and Custom Reports.

Reviews

"People are connecting, writing comments, voting, posting polls, learning how to use tabs and chats. My staff gain new digital skills every day." - Sergey Dunaev

Peer review evidence (same sources as the product rating summary)

"...I love the chat tool and that has allowed us to collaborate via different threads to assist our customers as quickly and as efficiently as possible...." Peer review by Yvette N, Consulting Coordinator, Information Technology and Services
"...We are tackling employment branding and engagement and using Yammer especially helps with both from an internal standpoint...." Peer review by Yesha A, Senior Talent Attraction Specialist, Human Resources
"...I can message others, post in groups and even create my own groups...." Peer review by Janelle K., Recruiter, Human Resources

Yammer, Claromentis, Zapnito, Simpplr, Mural, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yammer

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Yammer is popular in Information Technology And Services, Education, and Computer Software and is widely used by Large Enterprise, Mid Market, and Enterprise.

Yammer Customer wins, Customer success stories, Case studies

How does Yammer address your Collaboration Challenges?

How can Yammer optimize your Engagement Management Workflow?

How does Yammer facilitate Communication Management?

What solutions does Yammer provide for Content Management?

How does Yammer address your Knowledge Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Yammer solved their Team Collaboration needs. Cuspera uses 6816 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

CUSTOMERS TESTIMONIALS
Yammer testimonial

Sergey Dunaev

CIO

Severstal

People are connecting, writing comments, voting, posting polls, learning how to use tabs and chats. My staff gain new digital skills every day. Testimonial By Sergey Dunaev
Yammer testimonial

Doug Stalter

Senior Solution Architect

Avanade

We have various communities across the company, and we see people broadcasting through Yammer, email, or Teams chats asking, ‘Who knows about this offering?’ We have multiple knowledge hubs—some are Centers of Excellence or community-specific and are quite valuable, whereas others are old and pollu...te our search results.

Testimonial By Doug Stalter
Yammer testimonial

Kemal Cetin

Global Chief Information Officer

FrieslandCampina

Microsoft 365 has been a massive enabler in helping us reach more consumers, streamlining our internal processes, and providing our employees a great environment to work. Testimonial By Kemal Cetin
CUSTOMERS TESTIMONIALS
Yammer testimonial

Sergey Dunaev

CIO

Severstal

People are connecting, writing comments, voting, posting polls, learning how to use tabs and chats. My staff gain new digital skills every day. Testimonial By Sergey Dunaev
Yammer testimonial

Doug Stalter

Senior Solution Architect

Avanade

We have various communities across the company, and we see people broadcasting through Yammer, email, or Teams chats asking, ‘Who knows about this offering?’ We have multiple knowledge hubs—some are Centers of Excellence or community-specific and are quite valuable, whereas others are old and pollu...te our search results.

Testimonial By Doug Stalter
Yammer testimonial

Kemal Cetin

Global Chief Information Officer

FrieslandCampina

Microsoft 365 has been a massive enabler in helping us reach more consumers, streamlining our internal processes, and providing our employees a great environment to work. Testimonial By Kemal Cetin
 

Toronto Blue Jays - Sports - Large

Microsoft Named Official Partner of the Toronto Blue Jays

Toronto, Canada

Microsoft has partnered with the Toronto Blue Jays to integrate cloud and AI technologies, enhancing fan experiences and sports operations. This multi-year deal includes branding initiatives and coll...aboration on data analytics to improve decision-making and innovation in sports.

Read on →
 

Broadcom - Technology - Very Large

Microsoft ends one of the last ways to buy VMware without big bundles

San Jose, USA

Microsoft will retire the license-included version of Azure VMware Solution (AVS) by October 31, 2026. Customers must acquire VMware Cloud Foundation (VCF) licenses from Broadcom and transition to a ...different Azure setup by August 30, 2027. This move aligns with Broadcom's strategy to focus on larger customers using VCF.

Read on →
 

PLDT and Smart Communications, Inc. - Telecommunications - Very Large

PLDT and Smart Partner with Microsoft to Accelerate AI-Powered Transformation

Philippines

PLDT and Smart Communications have partnered with Microsoft to integrate AI into their operations using Microsoft 365 Copilot. This collaboration aims to enhance efficiency, decision-making, and inno...vation across the organization. By embedding AI into everyday workflows, PLDT and Smart are transforming processes in finance, procurement, and customer service, focusing on long-term impact and capability building.

Read on →
 

Microsoft Customer and Partner Solutions (MCAPS) - Information Technology And Services - Very Large

Redmond, USA

Microsoft Customer and Partner Solutions (MCAPS) used Power Automate Process Mining to improve their demand generation process. The team analyzed event log data and used Copilot to find bottlenecks a...nd inefficiencies. They discovered that 20% of cases required rework and the review loop was the main bottleneck. By automating steps with Power Automate and Copilot, they expect to cut the process timeline from 12 weeks to 8 weeks. This case highlights the impact of AI-driven process mining and automation for marketing operations.

 

Undisclosed victim organization (BlackByte ransomware case) - Large

Microsoft Incident Response investigated a BlackByte 2.0 ransomware attack. The attacker moved from initial access to full impact in under five days. They exploited unpatched Microsoft Exchange Serve...rs and used tools like Cobalt Strike and AnyDesk. The attacker stole credentials, moved laterally, and exfiltrated data using a custom tool. The attack caused major business disruption for the victim organization.

 

Reliable Electric - Construction - Small

Canada

Reliable Electric used Microsoft Power Platform to replace a costly, hard-to-use legacy system for work order estimation. The new PowerApps-based solution cut data entry time in half and made it easi...er for electricians to generate accurate proposals. The app connects directly to a SQL database, removing the need for manual copy-pasting and ensuring up-to-date information. Employees now have full control over their data and can quickly update estimates. The company expanded PowerApps use to other business processes, improving efficiency across the board.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Yammer

What is Yammer?

Yammer is an enterprise social networking platform for employees to connect and communicate across their organization.

It provides the ability to connect and engage with employees within the organization. It can deliver live and on-demand events and share rich social experiences to Microsoft Teams, SharePoint, and other Office 365 apps. It allows employees to share, create, and edit files directly from Yammer conversations within the Office for the web. It comes with web as well as mobile app.

It uses virtual office and can be integrated with Microsoft sharepoint for creating social layer across all enterprise applications.

What is Yammer used for?

Yammer is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Engagement Management and Communication Management .

What are the top features of Yammer?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Yammer.

Who uses Yammer?

Yammer is used by Information Technology And Services, Education and Computer Software among other industries.

What are Yammer alternatives?

Claromentis, Zapnito, Simpplr and Mural are popular alternatives for Yammer.

Where is Yammer located?

Yammer is headquartered at Redmond, WA.
lightning

Peers used Yammer for collaboration and engagement management

Yammer Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (64)
Analytics

4.80/5

Read Reviews (158)
Custom Reports

3.49/5

Read Reviews (349)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.87/5

Read Reviews (64)
Analytics

4.80/5

Read Reviews (158)
Custom Reports

3.49/5

Read Reviews (349)

Software Failure Risk Guidance

?

for Yammer

Overall Risk Meter

Low Medium High

Top Failure Risks for Yammer

Microsoft Corporation News

Product

Grok 4.6 on Microsoft Foundry

Grok 4.6, a flagship model for interactive and visual work, is now available on Microsoft Foundry. This integration allows organizations to evaluate Grok 4.6 against other models, run specific tests, and deploy with enterprise security controls. It supports building coding agents, engineering copilots, and research assistants.

Product

Microsoft is moving Dynamics 365 and Power Platform product plans to the AI at Work roadmap

Microsoft is transitioning its Dynamics 365 and Power Platform product roadmaps to the AI at Work roadmap, moving away from the "release waves" model. This change aims to enhance visibility for customers and partners by consolidating product updates into a single view, allowing for better planning and integration across products.

Product

CoSchedule Introduces AI Model Choice With OpenAI, Anthropic, and Microsoft Copilot

CoSchedule has introduced an AI model selection feature, allowing users to choose between OpenAI, Anthropic, and Microsoft Copilot for their AI-powered marketing platform. The integration with Microsoft 365 enhances the CoSchedule AI Assistant by accessing Microsoft 365 data, providing more context-aware responses. This feature supports marketing teams in creating and managing content efficiently.

Product

Microsoft Names 28 Games Coming to Xbox This Week

Microsoft is releasing 28 new games on Xbox from August 25 to 28, with some titles available on Game Pass. This release includes a mix of lesser-known and notable games, enhancing the Xbox gaming platform's content offerings.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO