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Yammer: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: Yammer
Brand: Yammer
Rating: 3.7 (6816 reviews)

3.71 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(6816)

Yammer enterprise social network for business communication

AI Powered

Yammer Overview

Yammer is an employee communication platform within Microsoft Viva Engage. It enables organizational connections through communities and conversations.

Use Cases

Customers recommend Collaboration, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Yammer.

Other use cases:

Content Management
Knowledge Management
Sales Document Management
Social Media Management
Product Marketing
Training & Onboarding
Helpdesk Management

See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Yammer.

Other priorities:

Enhance Customer Relationships
Acquire Customers
Launch New Products
Grow Market Share
Improve Visibility
Improve Stakeholder Relations
Improve Digital And Social Presence
Establish Thought Leadership
Build Brand Awareness
Improve Brand Engagement
Improve Efficiency
Improve ROI
Increase Sales & Revenue
Manage Risk
Shorten Ramp Up Time
Enter New Markets Internationally Or Locally

See all business priorities See less business priorities

Yammer Use-Cases and Business Priorities: Customer Satisfaction Data

Yammer works with different mediums / channels such as E-Mail. and Social Media.

Yammer's features include Alerts: Popups & Notifications, Personalization, Recording, etc. and Yammer support capabilities include AI Powered, Phone Support, Email Support, etc. also Yammer analytics capabilities include Analytics, and Custom Reports.

Reviews

"Microsoft 365 has been a massive enabler in helping us reach more consumers, streamlining our internal processes, and providing our employees a great environment to work." - Kemal Cetin

Peer review evidence (same sources as the product rating summary)

"...Platform allows a Facebook like experience where co-workers can collaborate quickly with text, GIF's, file uploads, etc...." Peer review by Phillip Lazenby

"...And if you set up Yammer Enterprise, users can engage in Yammer conversations about documents directly from Delve. ..." Lost that document?

"...It allows teachers to communicate with a group instead of sending out emails...." Peer review by Lynsey Vestal, Education

Yammer, Claromentis, Zapnito, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yammer

Top Industries

Information Technology and Services
Education
Computer Software

Popular in

Large Enterprise
Mid Market
Enterprise

Yammer is popular in Information Technology And Services, Education, and Computer Software and is widely used by Large Enterprise, Mid Market, and Enterprise.

Yammer Customer wins, Customer success stories, Case studies

How does Yammer facilitate Collaboration?

Yammer facilitates collaboration among employees by providing a platform for information sharing, communication, and group creation. The application enables both company-wide announcements and targeted communication among teams. Yammer is limited in its ability to clearly define its purpose for collaboration, particularly compared to other tools within the Office 365 suite.

"...Platform allows a Facebook like experience where co-workers can collaborate quickly with text, GIF's, file uploads, etc...." Peer review by Phillip Lazenby

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How does Yammer address your Engagement Management Challenges?

Yammer enables organizations to foster employee engagement through communication, collaboration, and information sharing. The platform facilitates interaction among employees, encourages participation in discussions, and promotes social networking within the workplace. However, Yammer's limited functionality, such as the inability to delete conversations, hinders user interaction and potentially impacts engagement.

"...And if you set up Yammer Enterprise, users can engage in Yammer conversations about documents directly from Delve. ..." Lost that document?

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What solutions does Yammer provide for Communication Management?

Yammer enables communication within an organization through messaging, group creation, content sharing, and surveys. It allows for targeted audience communication and simplifies interactions. Yammer's effectiveness is limited by the lack of robust filtering and information retention capabilities.

"...It allows teachers to communicate with a group instead of sending out emails...." Peer review by Lynsey Vestal, Education

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How can Yammer optimize your Content Management Workflow?

Yammer enables the sharing of documents, updates, and appraisals within a company. Users can create groups, invite members, and upload content. File sharing, document collaboration, and version control capabilities are limited.

"...As a freelancer and having multiple social media accounts yammer has also been a convenient platform to share ideas and documents within a selective network...." Peer review by Afraj A, Freelance Blogger, Medical Practice

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How can Yammer enhance your Knowledge Management process?

Yammer enables knowledge sharing among employees. It facilitates real-time collaboration and content sharing. While effective for internal networking and knowledge sharing, Yammer lacks dedicated features for organizing and retrieving information.

"...Collaboration and knowledge sharing, while maintaining history...." Peer review by Mike F, Lead SharePoint Developer

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11 buyers and buying teams have used Cuspera to assess how well Yammer solved their Team Collaboration needs. Cuspera uses 6816 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

CUSTOMERS	TESTIMONIALS
Kemal Cetin Global Chief Information Officer FrieslandCampina	Microsoft 365 has been a massive enabler in helping us reach more consumers, streamlining our internal processes, and providing our employees a great environment to work. Testimonial By Kemal Cetin
Tracy Platt Chief Human Resources Officer Cerner	We see a hybrid work approach supported by Microsoft tools as an opportunity to combine the best of both worlds and create a flexible workplace that reflects the way people want to work today. Testimonial By Tracy Platt
Joshua Motsuenyane CIO Coca-Cola Beverages Africa (CCBA)	We’re now able to get these different customer engagement, security, and analytics modules within the same 3-in-1 platform. Testimonial By Joshua Motsuenyane

CUSTOMERS	TESTIMONIALS
Kemal Cetin Global Chief Information Officer FrieslandCampina	Microsoft 365 has been a massive enabler in helping us reach more consumers, streamlining our internal processes, and providing our employees a great environment to work. Testimonial By Kemal Cetin
Tracy Platt Chief Human Resources Officer Cerner	We see a hybrid work approach supported by Microsoft tools as an opportunity to combine the best of both worlds and create a flexible workplace that reflects the way people want to work today. Testimonial By Tracy Platt
Joshua Motsuenyane CIO Coca-Cola Beverages Africa (CCBA)	We’re now able to get these different customer engagement, security, and analytics modules within the same 3-in-1 platform. Testimonial By Joshua Motsuenyane

Frequently Asked Questions(FAQ)

for Yammer

What is Yammer?

Yammer is an enterprise social networking platform for employees to connect and communicate across their organization.

It provides the ability to connect and engage with employees within the organization. It can deliver live and on-demand events and share rich social experiences to Microsoft Teams, SharePoint, and other Office 365 apps. It allows employees to share, create, and edit files directly from Yammer conversations within the Office for the web. It comes with web as well as mobile app.

It uses virtual office and can be integrated with Microsoft sharepoint for creating social layer across all enterprise applications.

What is Yammer used for?

Yammer is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Engagement Management and Communication Management .