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Salesforce Commerce Cloud vs ShipStation: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Commerce Cloud vs. ShipStation is based on a specific set of business needs and context. The comparison uses 3912 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Commerce Cloud and ShipStation

Salesforce Commerce Cloud, ShipStation, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Commerce Cloud covers Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.

ShipStation focuses on Communication Management with E-Mail, Order Management, Helpdesk Management with User Generated Content, Products & Pricelist Management with Video, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Commerce Cloud

Focus area

Software Failure Risk

  • low

logo ShipStation

Focus area

ShipStation is better than Salesforce Commerce Cloud for

Software Failure Risk

  • low

About

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

ShipStation: Shipping Software for Ecommerce Fulfillment

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

77

60

Total Goals
(we found evidences for)

13

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics



content management

content publishing



sales document management

contract management

proposal & quote management


workflow management




helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


sales call management



training & onboarding


contact list management



campaign management



competitive intelligence



products & pricelist management


promotion management



generation of new leads



relationship management


account management


pipeline management


discount management


category management


loyalty management


opportunity management


touchpoint management


conversion management



channel management


segmentation and targeting


database marketing


business development


lifetime value management


rating and review management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase customer life time value

  • Improve consistency

  • Improve visibility

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • review sites

  • chat

  • games

  • Amazon

  • promotions

  • eBay

  • video

  • Snapchat

  • mobile

  • mobile app

  • social media

  • causes and charity

  • print media

  • magazine

  • channel partners

  • trade shows

  • newsletter

  • See 21 more
  • e-mail

  • website

  • offline

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • review sites

  • chat

  • games

  • Amazon

  • promotions

  • eBay

  • video

  • Snapchat

  • mobile

  • mobile app

  • social media

  • causes and charity

  • print media

  • magazine

  • channel partners

  • trade shows

  • newsletter

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting