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Salesforce CRM Analytics (formerly Tableau CRM) vs Thoughtspot Analytics: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce CRM Analytics (formerly Tableau CRM) low Failure Risk for Thoughtspot Analytics medium
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Comparison Summary

This comparison report of Salesforce CRM Analytics (formerly Tableau CRM) vs. Thoughtspot Analytics is based on a specific set of business needs and context. The comparison uses 5664 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce CRM Analytics (formerly Tableau CRM) and Thoughtspot Analytics

Salesforce CRM Analytics (formerly Tableau CRM), Mediafly Intelligence360 (formerly InsightSquared), Sales-i, etc., belong to a category of solutions that help Sales Analytics, whereas Thoughtspot Analytics, Qlikview, Yellowfin Suite, etc., belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce CRM Analytics (formerly Tableau CRM) covers Social Media Management, Engagement Management, Competitive Intelligence, Lead Analytics, etc.

Thoughtspot Analytics focuses on Social Media Management with Social Media, Competitive Intelligence, Lead Analytics, Engagement Management with Website, etc.

"By pulling in Salesforce data natively, we give our sales teams the power to report across all of these different items, and that shows extreme value. " - Rachel Rogers

"With ThoughtSpot, people can ask questions in real time to get the answers they want, evolve their ideas, and speed the whole decision making process. " - Luke Welch

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce CRM Analytics (formerly Tableau CRM)

Focus area

Salesforce CRM Analytics (formerly Tableau CRM) is better than Thoughtspot Analytics for

Software Failure Risk

  • low

logo Thoughtspot Analytics

Focus area

Thoughtspot Analytics is better than Salesforce CRM Analytics (formerly Tableau CRM) for

Software Failure Risk

  • medium

About

Empower teams with intelligent analytics and predictions in Salesforce workflows

Search & AI-Driven Analytics to share real-time business analytics data

Age

1999

2012

Financials

IPO

SERIES F

Business Need

Total Processes
(we found evidences for)

79

67

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction

social media management

Read Reviews (124)

Read Reviews (35)

social media analytics

Read Reviews (124)

Read Reviews (25)

engagement management

Read Reviews (47)

Read Reviews (18)

engaging and following up

Read Reviews (28)

Read Reviews (14)

competitive intelligence

Read Reviews (42)

Read Reviews (30)

lead analytics

Read Reviews (37)

Read Reviews (24)

workflow management

Read Reviews (37)

Read Reviews (3)

collaboration

Read Reviews (37)

Read Reviews (6)

sales document management

Read Reviews (25)

Read Reviews (2)

contract management

Read Reviews (20)

Read Reviews (0)

proposal & quote management

Read Reviews (4)

Read Reviews (1)

account management

Read Reviews (23)

Read Reviews (1)

sales call management

Read Reviews (20)

Read Reviews (5)

community building

Read Reviews (20)

Read Reviews (1)

lifetime value management

Read Reviews (15)

Read Reviews (0)

generation of new leads

Read Reviews (13)

Read Reviews (2)

training & onboarding

Read Reviews (13)

Read Reviews (6)

community marketing

Read Reviews (10)

Read Reviews (0)

products & pricelist management

Read Reviews (10)

Read Reviews (6)

customer feedback management

Read Reviews (8)

Read Reviews (1)

communication management

Read Reviews (7)

Read Reviews (12)

sending & publishing communications

Read Reviews (6)

Read Reviews (10)

business development

Read Reviews (6)

Read Reviews (1)

lead qualification

Read Reviews (5)

Read Reviews (5)

lead qualification: demographic

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (5)

campaign management

Read Reviews (4)

Read Reviews (2)

campaign analytics

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (0)

customer case management

Read Reviews (3)

Read Reviews (9)

helpdesk management

Read Reviews (3)

Read Reviews (2)

conversion management

Read Reviews (3)

Read Reviews (1)

referral management

Read Reviews (3)

Read Reviews (0)

relationship marketing

Read Reviews (3)

Read Reviews (0)

relationship management

Read Reviews (3)

Read Reviews (1)

loyalty management

Read Reviews (2)

Read Reviews (2)

identify target customers

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (4)

content management

Read Reviews (1)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Establish thought leadership

  • Improve visibility

  • Improve efficiency

  • Manage risk

  • See 10 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve efficiency

  • Establish thought leadership

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • Scale best practices

  • See 8 more

Top Channels

Channels Used

  • social media

  • phone calls

  • website

  • chat

  • e-mail

  • offline

  • point of sale

  • Slack

  • mobile

  • mobile app

  • promotions

  • channel partners

  • on premises

  • games

  • events

  • review sites

  • Amazon

  • user generated content

  • blogs

  • See 16 more

  • social media

  • phone calls

  • website

  • chat

  • e-mail

  • offline

  • point of sale

  • Slack

  • mobile

  • mobile app

  • promotions

  • channel partners

  • on premises

  • games

  • events

  • review sites

  • Amazon

  • user generated content

  • blogs

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting