Comparison Summary
This comparison report of Salesforce CRM vs. C2CRM is based on a specific set of business needs and context. The comparison uses 102638 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce CRM and C2CRM
Salesforce CRM, C2CRM, HubSpot CRM, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce CRM covers Engagement Management, Contact List Management, Communication Management with E-Mail, Sales Document Management, etc.
C2CRM focuses on Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.
"I have a new career and a new way of supporting my family that I probably would not have without Trailhead. " - Mark Tossell
"The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quic...kly turn quotes into orders. We also wanted a central repository for our product data that could be accessed by our multi-channel sellÂing organization. " - Dolge
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Salesforce CRM | Customer Relationship Management solution that brings companies and customers together
Flexible CRM that manages client relationships throughout the sales cycle.
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
168
43
Total Goals
(we found evidences for)
23
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve ROI
-
Improve internal communications
-
Grow market share
-
Launch new products
-
Improve stakeholder relations
-
Enter new markets internationally or locally
-
Improve efficiency
-
Establish thought leadership
-
Improve brand engagement
-
Improve digital and social presence
-
Build brand awareness
-
Improve visibility
-
Manage risk
-
Increase customer life time value
-
Improve consistency
-
Shorten ramp up time
-
Improve navigation
-
Increase average basket value
-
Reduce bounce
- See 20 more
-
Enhance customer relationships
-
Increase sales & revenue
-
Acquire customers
-
Enter new markets internationally or locally
-
Launch new products
-
Scale best practices
-
Improve stakeholder relations
-
Grow market share
-
Improve internal communications
- See 6 more
Top Channels
Channels Used
-
mobile
-
e-mail
-
mobile app
-
newsletter
-
offline
-
on premises
-
phone calls
-
user generated content
-
blogs
-
website
- See 7 more
-
mobile
-
e-mail
-
mobile app
-
newsletter
-
offline
-
on premises
-
phone calls
-
user generated content
-
blogs
-
website
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
