Comparison Summary
This comparison report of Salesforce CRM vs. Commence is based on a specific set of business needs and context. The comparison uses 103617 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce CRM and Commence
Salesforce CRM, Commence, HubSpot CRM, Zoho CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce CRM covers Engagement Management, Contact List Management, Communication Management with E-Mail, Sales Document Management, etc.
Commence focuses on Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.
"Partnering with Salesforce Ventures puts access to a world of business expertise and acumen at your fingertips. Salesforce Ventures doesn t just bring the investment but offers the complete package. " - Husayn Kassai
"I have been using Commence software for years and it is an important tool for our business. Commence provides excellent customer service and has a customer base that is devoted to the product – it’s more like the devotion you see in Apple users. " - John Menzies
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Salesforce CRM | Customer Relationship Management solution that brings companies and customers together
Customer Relationship Management (CRM) Software
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
168
69
Total Goals
(we found evidences for)
23
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve ROI
-
Improve internal communications
-
Grow market share
-
Launch new products
-
Improve stakeholder relations
-
Enter new markets internationally or locally
-
Improve efficiency
-
Establish thought leadership
-
Improve brand engagement
-
Improve digital and social presence
-
Build brand awareness
-
Improve visibility
-
Manage risk
-
Increase customer life time value
-
Improve consistency
-
Shorten ramp up time
-
Improve navigation
-
Increase average basket value
-
Reduce bounce
- See 20 more
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Increase sales & revenue
-
Improve stakeholder relations
-
Improve efficiency
-
Launch new products
-
Scale best practices
-
Build brand awareness
-
Improve brand engagement
-
Improve ROI
-
Improve consistency
-
Grow market share
-
Increase customer life time value
-
Enter new markets internationally or locally
- See 12 more
Top Channels
Channels Used
-
phone calls
-
e-mail
-
social media
-
offline
-
point of sale
-
website
-
user generated content
-
blogs
- See 5 more
-
phone calls
-
e-mail
-
social media
-
offline
-
point of sale
-
website
-
user generated content
-
blogs
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
