Comparison Summary
This comparison report of Salesforce Engage vs. Salesforce Connect is based on a specific set of business needs and context. The comparison uses 1294 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Engage and Salesforce Connect
Salesforce Engage, Ebsta, Mailsuite (formerly Mailtrack), etc., belong to a category of solutions that help Sales Engagement, whereas Salesforce Connect belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Engage covers Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management, Contact List Management with Phone Calls, etc.
Salesforce Connect focuses on Contact List Management with Mobile, Lead Management with Phone Calls, Engagement Management with Phone Calls, Collaboration, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Sales Engagement tool to communicate effectively with the customers and understand prospect interactions
Data Synchronization with Salesforce Connect - Salesforce.com
Age
1999
1999
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
52
43
Total Goals
(we found evidences for)
10
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve navigation
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Improve digital and social presence
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Improve internal communications
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Enter new markets internationally or locally
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Launch new products
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Improve brand engagement
- See 7 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Improve digital and social presence
- See 4 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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offline
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mobile
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point of sale
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on premises
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mobile app
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display advertisement
- See 6 more
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phone calls
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e-mail
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website
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offline
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mobile
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point of sale
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on premises
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mobile app
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display advertisement
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
