Comparison Summary
This comparison report of Salesforce Field Service vs. NetSuite Field Service Management (formerly NextService) is based on a specific set of business needs and context. The comparison uses 1552 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Field Service and NetSuite Field Service Management (formerly NextService)
Salesforce Field Service, NetSuite Field Service Management (formerly NextService), Vonigo, BlueFolder, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Field Service covers Sales Document Management, Helpdesk Management with Phone Calls, Forecasting with Mobile, Engagement Management with Phone Calls, etc.
NetSuite Field Service Management (formerly NextService) focuses on Engagement Management, Social Media Management, Sales Document Management, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
NetSuite Field Service Management (formerly NextService)
Focus area
NetSuite Field Service Management (formerly NextService) is better than Salesforce Field Service for
Software Failure Risk
About
Field Service Software and Onsite Job Management by Service Cloud
Field Service Management Software for NetSuite
Age
1999
1977
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
45
44
Total Goals
(we found evidences for)
8
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Grow market share
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Scale best practices
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Launch new products
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Enter new markets internationally or locally
- See 5 more
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Increase sales & revenue
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Improve internal communications
-
Acquire customers
-
Enhance customer relationships
-
Improve efficiency
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Enter new markets internationally or locally
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Grow market share
-
Manage risk
-
Scale best practices
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Improve ROI
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Increase customer life time value
- See 8 more
Top Channels
Channels Used
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mobile
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phone calls
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out of home
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brochure
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mobile app
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offline
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on premises
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website
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e-mail
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social media
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user generated content
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blogs
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mass media
-
radio
- See 11 more
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mobile
-
phone calls
-
out of home
-
brochure
-
mobile app
-
offline
-
on premises
-
website
-
e-mail
-
social media
-
user generated content
-
blogs
-
mass media
-
radio
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
