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Salesforce Journey Builder vs mParticle Analytics (formerly Indicative): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Journey Builder vs. mParticle Analytics (formerly Indicative) is based on a specific set of business needs and context. The comparison uses 632 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Journey Builder and mParticle Analytics (formerly Indicative)

Salesforce Journey Builder, and mParticle Analytics (formerly Indicative) belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Journey Builder covers Advertisement with Social Media, Communication Management with E-Mail, Engagement Management with E-Mail, Content Management, etc.

mParticle Analytics (formerly Indicative) focuses on Engagement Management, Product Marketing, Products & Pricelist Management, Segmentation And Targeting with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Journey Builder

Focus area

Software Failure Risk

  • medium

logo mParticle Analytics (formerly Indicative)

Focus area

Software Failure Risk

  • medium

About

Journey Builder: Personalized Digital Marketing Solutions - Salesforce ...

Product Analytics for Data-Driven Teams

Age

1999

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

36

29

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


engagement management

engaging and following up


workflow management


content management


social media marketing


helpdesk management



campaign management


sales document management

contract management



products & pricelist management


loyalty management

identify target customers


lead qualification

lead qualification: technographic



segmentation and targeting





Top Goals

Goals Achieved

  • Scale best practices

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Acquire customers

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Manage risk

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • offline

  • trade shows

  • mobile

  • website

  • mobile app

  • See 3 more
  • e-mail

  • offline

  • trade shows

  • mobile

  • website

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting