Comparison Summary
This comparison report of Salesforce Journey Builder vs. Pointillist Analytics is based on a specific set of business needs and context. The comparison uses 622 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Journey Builder and Pointillist Analytics
Salesforce Journey Builder, and Pointillist Analytics belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Journey Builder covers Advertisement with Social Media, Communication Management with E-Mail, Engagement Management with E-Mail, Content Management, etc.
Pointillist Analytics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Cross Selling with Video, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Journey Builder
Focus area
Salesforce Journey Builder is better than Pointillist Analytics for
Software Failure Risk
Pointillist Analytics
Focus area
Pointillist Analytics is better than Salesforce Journey Builder for
Software Failure Risk
About
Journey Builder: Personalized Digital Marketing Solutions - Salesforce ...
Pointillist: Customer Journey Analytics Software
Age
1999
1990
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
36
28
Total Goals
(we found evidences for)
7
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Scale best practices
-
Enter new markets internationally or locally
-
Enhance customer relationships
-
Improve brand engagement
-
Build brand awareness
-
Improve ROI
-
Acquire customers
- See 4 more
-
Enhance customer relationships
-
Improve ROI
-
Acquire customers
-
Increase customer life time value
- See 1 more
Top Channels
Channels Used
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phone calls
-
video
-
promotions
-
e-mail
-
mobile
-
point of sale
-
offline
-
chat
-
social media
-
website
-
Twitter
-
user generated content
-
blogs
- See 10 more
-
phone calls
-
video
-
promotions
-
e-mail
-
mobile
-
point of sale
-
offline
-
chat
-
social media
-
website
-
Twitter
-
user generated content
-
blogs
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
