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Salesforce Journey Builder vs SundaySky: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Journey Builder vs. SundaySky is based on a specific set of business needs and context. The comparison uses 373 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Journey Builder and SundaySky

Salesforce Journey Builder, and SundaySky belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Journey Builder covers Advertisement with Social Media, Communication Management with E-Mail, Engagement Management with E-Mail, Content Management, etc.

SundaySky focuses on Loyalty Management, Engagement Management with Video, Personalized Marketing with Video, Customer Feedback Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Journey Builder

Focus area

Software Failure Risk

  • medium

logo SundaySky

Focus area

Software Failure Risk

  • medium

About

Journey Builder: Personalized Digital Marketing Solutions - Salesforce ...

SundaySky: The Personalized Video Marketing Cloud

Age

1999

Financials

IPO

SERIES D

Business Need

Total Processes
(we found evidences for)

36

22

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


engagement management

engaging and following up


workflow management


content management


social media marketing


helpdesk management



campaign management


sales document management



training & onboarding


loyalty management


measuring net promoter score


customer feedback management

measuring net promoter score


personalized marketing


lifetime value management


Top Goals

Goals Achieved

  • Scale best practices

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Acquire customers

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Scale best practices

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • video

  • promotions

  • phone calls

  • offline

  • point of sale

  • See 2 more
  • video

  • promotions

  • phone calls

  • offline

  • point of sale

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting