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Salesforce Journey Builder vs UpMail: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Journey Builder vs. UpMail is based on a specific set of business needs and context. The comparison uses 442 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Journey Builder and UpMail

Salesforce Journey Builder, and UpMail belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Journey Builder covers Advertisement with Social Media, Communication Management with E-Mail, Engagement Management with E-Mail, Content Management, etc.

UpMail focuses on Sales Document Management, Engagement Management with E-Mail, Account Management with E-Mail, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Journey Builder

Focus area

Salesforce Journey Builder is better than UpMail for

Software Failure Risk

  • medium

logo UpMail

Focus area

UpMail is better than Salesforce Journey Builder for

Software Failure Risk

  • medium

About

Journey Builder: Personalized Digital Marketing Solutions - Salesforce ...

Digitalising your sales process whilst enriching your customer buying experience.

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

36

18

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


workflow management


content management


social media marketing


helpdesk management



campaign management


sales document management



account management


Top Goals

Goals Achieved

  • Scale best practices

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Acquire customers

  • See 4 more
  • Increase sales & revenue

  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Scale best practices

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • promotions

  • social media

  • See 1 more
  • e-mail

  • phone calls

  • promotions

  • social media

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting