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Salesforce Lightning vs Eway CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Lightning vs. Eway CRM is based on a specific set of business needs and context. The comparison uses 1672 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Lightning and Eway CRM

Salesforce Lightning, Veloxy, Vymo, etc., belong to a category of solutions that help Sales Enablement, whereas Eway CRM, monday sales CRM, Infoflo CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Lightning covers Workflow Management, Engagement Management with User Generated Content, Communication Management with E-Mail, Advertisement with Website, etc.

Eway CRM focuses on Workflow Management, Contact List Management, Training & Onboarding with Video, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Lightning

Focus area

Software Failure Risk

  • medium

logo Eway CRM

Focus area

Software Failure Risk

  • low

About

Mobile Application Development Tools

The Best CRM Software for Outlook

Age

1999

1995

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

59

49

Total Goals
(we found evidences for)

14

5

Top Processes

Evidences indicate better relative satisfaction


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up



campaign management

campaign analytics

campaign monitoring


sales document management

proposal & quote management

contract management


training & onboarding




social media management

social media analytics


business development


contact list management

creating contact list



products & pricelist management



account management


opportunity management


conversion management



helpdesk management



relationship management


knowledge management


generation of new leads


content management


lifetime value management



follower management


lead qualification: demographic


lead qualification

lead qualification: demographic


Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • Improve internal communications

  • Improve brand engagement

  • Establish thought leadership

  • See 11 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • video

  • phone calls

  • print media

  • magazine

  • website

  • offline

  • point of sale

  • user generated content

  • blogs

  • mobile

  • display advertisement

  • See 9 more
  • e-mail

  • video

  • phone calls

  • print media

  • magazine

  • website

  • offline

  • point of sale

  • user generated content

  • blogs

  • mobile

  • display advertisement

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting