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Salesforce Lightning vs workbooks.com: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Lightning vs. workbooks.com is based on a specific set of business needs and context. The comparison uses 5274 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Lightning and workbooks.com

Salesforce Lightning, Veloxy, Vymo, etc., belong to a category of solutions that help Sales Enablement, whereas workbooks.com, Maximizer CRM, Suitecrm, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Lightning covers Workflow Management, Engagement Management with User Generated Content, Communication Management with E-Mail, Advertisement with Website, etc.

workbooks.com focuses on Sales Document Management, Engagement Management, Lead Tracking, Contact List Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Lightning

Focus area

Software Failure Risk

  • medium

logo workbooks.com

Focus area

workbooks.com is better than Salesforce Lightning for

Software Failure Risk

  • low

About

Mobile Application Development Tools

Workbooks | A platform to manage your business, designed and priced for the mid-market

Age

1999

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

59

79

Total Goals
(we found evidences for)

14

16

Top Processes

Evidences indicate better relative satisfaction


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up



campaign management

campaign analytics

campaign monitoring


sales document management

proposal & quote management

contract management


training & onboarding




social media management

social media analytics


business development


contact list management



products & pricelist management



account management


opportunity management


conversion management



helpdesk management



customer feedback management

measuring customer satisfaction


relationship management


knowledge management


competitive intelligence


pipeline management


sales call management


customer case management


generation of new leads


loyalty management

customise loyalty program



lifetime value management


trade show marketing


billing and invoice management


performance management






sales review & feedback


segmentation and targeting


follower management


rating and review management


lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • Improve internal communications

  • Improve brand engagement

  • Establish thought leadership

  • See 11 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Improve stakeholder relations

  • Improve consistency

  • Improve visibility

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Launch new products

  • Improve digital and social presence

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • channel partners

  • trade shows

  • promotions

  • user generated content

  • blogs

  • mobile app

  • point of sale

  • video

  • on premises

  • social media

  • events

  • chat

  • See 14 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • channel partners

  • trade shows

  • promotions

  • user generated content

  • blogs

  • mobile app

  • point of sale

  • video

  • on premises

  • social media

  • events

  • chat

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting