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Salesforce Sales Cloud Einstein vs Cirrus Insight: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Cirrus Insight is based on a specific set of business needs and context. The comparison uses 8049 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Cirrus Insight

Salesforce Sales Cloud Einstein, and Cirrus Insight belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Cirrus Insight focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Sales Call Management with E-Mail, etc.

"One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new ...normal. " - DAN HELFRICH

"My office loves this app! Works with Salesforce with ease and makes everyones' lives easier and more streamlined within our daily work! " - Suzanne Lutz

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Cirrus Insight

Focus area

Cirrus Insight is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • low

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Track emails, schedule meetings, set follow-ups and more, right from your inbox, ensuring better sales and customer engagement

Age

1999

2011

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

47

79

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management

creating contact list


rating and review management


business development


content management


campaign management


conversion management



sales document management

contract management

proposal & quote management


helpdesk management


workflow management


training & onboarding



knowledge management



relationship management


lead qualification


opportunity management





sales call management



follower management


account management


conference call management


identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program




calendar management


pipeline management


talk track creation


talk track creation



sales review & feedback


customer case management


sales quota management




track learning progress


courses & assessment

track learning progress


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Improve ROI

  • Improve visibility

  • Scale best practices

  • Improve stakeholder relations

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • mobile

  • offline

  • games

  • social media

  • events

  • trade shows

  • mobile app

  • chat

  • user generated content

  • on premises

  • LinkedIn

  • point of sale

  • blogs

  • See 13 more
  • e-mail

  • phone calls

  • website

  • mobile

  • offline

  • games

  • social media

  • events

  • trade shows

  • mobile app

  • chat

  • user generated content

  • on premises

  • LinkedIn

  • point of sale

  • blogs

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting