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Salesforce Sales Cloud Einstein vs Icertis: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Icertis is based on a specific set of business needs and context. The comparison uses 4979 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Icertis

Salesforce Sales Cloud Einstein belong to a category of solutions that help Sales Engagement, whereas Icertis belong to a category of solutions that help Contract Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Icertis focuses on Sales Document Management, Collaboration, Negotiation Management, Obligation Management, etc.

"We implemented a new Return to Work offering for our clients including self-assessments, virtual consultation, contact tracing, and employee engagement tools. We're glad we have an innovative partner like Salesforce that helps us develop clinical of...ferings in a matter of days! " - SAMPATH NARAYANAN

"Leveraging the meta-data from Microsoft CRM, the Icertis platform automatically generates complex, multi-page, multi-clause licensing agreements in multiple languages and geographies with unprecedented speed and precision. " - Tony Ulkekul

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Icertis

Focus area

Icertis is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • low

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

CLM platform that delivers business intelligence to the organization through contract intelligence.

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

47

23

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management


rating and review management


business development


content management


campaign management


conversion management



sales document management

proposal & quote management


workflow management


negotiation management


obligation management


compliance & governance


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Increase sales & revenue

  • Manage risk

  • Improve efficiency

  • Improve stakeholder relations

  • Enhance customer relationships

  • Improve visibility

  • See 3 more

Top Channels

Channels Used

  • offline

  • on premises

  • phone calls

  • point of sale

  • e-mail

  • website

  • video

  • promotions

  • See 5 more
  • offline

  • on premises

  • phone calls

  • point of sale

  • e-mail

  • website

  • video

  • promotions

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting