cuspera logo CUSPERA

Salesforce Sales Cloud Einstein vs Insidesales Playbooks: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Insidesales Playbooks is based on a specific set of business needs and context. The comparison uses 861 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Insidesales Playbooks

Salesforce Sales Cloud Einstein, and Insidesales Playbooks belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Insidesales Playbooks focuses on Engagement Management, Playbook Creation, Communication Management with E-Mail, Lead Engagement, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Insidesales Playbooks

Focus area

Insidesales Playbooks is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

A Sales Engagement Platform that increases efficiency and arms the team with powerful insights to increase revenue for the business.

Age

1999

2004

Financials

IPO

SERIES D

Business Need

Total Processes
(we found evidences for)

47

44

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management


rating and review management


business development


content management


campaign management


conversion management



sales document management


training & onboarding




account management


pipeline management


identify target customers


loyalty management

identify target customers



Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Establish thought leadership

  • Improve efficiency

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Improve internal communications

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • social media

  • events

  • trade shows

  • LinkedIn

  • user generated content

  • blogs

  • chat

  • Whatsapp

  • text SMS

  • video

  • See 11 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • social media

  • events

  • trade shows

  • LinkedIn

  • user generated content

  • blogs

  • chat

  • Whatsapp

  • text SMS

  • video

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting