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Salesforce Sales Cloud Einstein vs Pipeline CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Pipeline CRM is based on a specific set of business needs and context. The comparison uses 7182 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Pipeline CRM

Salesforce Sales Cloud Einstein belong to a category of solutions that help Sales Engagement, whereas Pipeline CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Pipeline CRM focuses on Engagement Management, Lead Tracking with E-Mail, Communication Management with E-Mail, Contact List Management, etc.

"I have a new career and a new way of supporting my family that I probably would not have without Trailhead. " - Mark Tossell

"It's a big project switching to a different CRM. Onboarding Services figured it out, as opposed to me learning it all first and then making a decision. " - Suzanne Croisdale

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Pipeline CRM

Focus area

Pipeline CRM is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

Sales Pipeline Enablement Platform

Age

1999

2006

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

47

98

Total Goals
(we found evidences for)

9

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


social media marketing



generation of new leads


social media management


products & pricelist management




contact list management

creating contact list


rating and review management


business development


content management


campaign management


conversion management



sales document management

contract management

proposal & quote management


helpdesk management


workflow management



training & onboarding


knowledge management



relationship management


lead qualification


opportunity management




promotion management


discount management


pipeline management


lifetime value management


meeting management


sales call management

meeting management


conference call management


sales review & feedback


follower management


account management





performance management


revenue cycle management


competitive intelligence




motivation management




subscription management


customer case management



personalized marketing





category management



Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Scale best practices

  • Enter new markets internationally or locally

  • Launch new products

  • Improve navigation

  • Improve visibility

  • Shorten ramp up time

  • Establish thought leadership

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • website

  • mobile app

  • offline

  • on premises

  • point of sale

  • video

  • user generated content

  • blogs

  • chat

  • social media

  • LinkedIn

  • trade shows

  • events

  • Slack

  • text SMS

  • print media

  • magazine

  • Facebook

  • promotions

  • review sites

  • Amazon

  • display advertisement

  • games

  • See 23 more
  • e-mail

  • phone calls

  • mobile

  • website

  • mobile app

  • offline

  • on premises

  • point of sale

  • video

  • user generated content

  • blogs

  • chat

  • social media

  • LinkedIn

  • trade shows

  • events

  • Slack

  • text SMS

  • print media

  • magazine

  • Facebook

  • promotions

  • review sites

  • Amazon

  • display advertisement

  • games

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting