Comparison Summary
This comparison report of Salesforce Sales Cloud vs. Blackbaud eTapestry is based on a specific set of business needs and context. The comparison uses 38507 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud and Blackbaud eTapestry
Salesforce Sales Cloud, Blackbaud eTapestry, Pipedrive, HubSpot CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud covers Contact List Management, Engagement Management, Lead Tracking, Workflow Management, etc.
Blackbaud eTapestry focuses on Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. " - Rob Birse
"We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. " - Danise Habun
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Sales Cloud
Focus area
Salesforce Sales Cloud is better than Blackbaud eTapestry for
Software Failure Risk
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than Salesforce Sales Cloud for
Software Failure Risk
About
Sales Performance Management Software
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Age
1999
1981
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
131
55
Total Goals
(we found evidences for)
22
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Improve efficiency
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Improve ROI
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Improve stakeholder relations
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Scale best practices
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Improve visibility
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Increase customer life time value
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Enter new markets internationally or locally
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Manage risk
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Improve brand engagement
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Launch new products
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Improve digital and social presence
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Build brand awareness
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Improve consistency
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Shorten ramp up time
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Establish thought leadership
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Increase average basket value
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Improve navigation
- See 19 more
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Grow market share
- See 6 more
Top Channels
Channels Used
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e-mail
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offline
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causes and charity
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phone calls
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social media
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website
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video
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print media
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magazine
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promotions
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chat
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point of sale
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omnichannel
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Slack
- See 11 more
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e-mail
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offline
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causes and charity
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phone calls
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social media
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website
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video
-
print media
-
magazine
-
promotions
-
chat
-
point of sale
-
omnichannel
-
Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
