Comparison Summary
This comparison report of Salesforce Sales Cloud vs. Close CRM is based on a specific set of business needs and context. The comparison uses 38242 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud and Close CRM
Salesforce Sales Cloud, Close CRM, Pipedrive, HubSpot CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud covers Contact List Management, Engagement Management, Lead Tracking, Workflow Management, etc.
Close CRM focuses on Engagement Management with E-Mail, Sales Call Management with Phone Calls, Communication Management with E-Mail, Lead Management with E-Mail, etc.
"There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the custo...mer. " - Patrick Spence
"Close was a game changer for our sales process. I immediately saved hours of time by automating email follow ups with Email Sequences and closed more deals in 5 days than I ever had in a given month! " - Tim Griffin
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Sales Cloud
Focus area
Salesforce Sales Cloud is better than Close CRM for
Software Failure Risk
About
Sales Performance Management Software
Inside Sales Software CRM with Calling & Emailing
Age
1999
2013
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
131
89
Total Goals
(we found evidences for)
22
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Improve efficiency
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Improve ROI
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Improve stakeholder relations
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Scale best practices
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Improve visibility
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Increase customer life time value
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Enter new markets internationally or locally
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Manage risk
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Improve brand engagement
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Launch new products
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Improve digital and social presence
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Build brand awareness
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Improve consistency
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Shorten ramp up time
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Establish thought leadership
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Increase average basket value
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Improve navigation
- See 19 more
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
-
Scale best practices
-
Improve internal communications
-
Improve ROI
-
Increase customer life time value
-
Enter new markets internationally or locally
-
Improve efficiency
-
Grow market share
-
Build brand awareness
-
Manage risk
- See 9 more
Top Channels
Channels Used
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phone calls
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e-mail
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text SMS
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website
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social media
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offline
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chat
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user generated content
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blogs
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video
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on premises
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games
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mobile
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trade shows
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point of sale
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events
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mobile app
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Facebook
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LinkedIn
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omnichannel
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promotions
- See 18 more
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phone calls
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e-mail
-
text SMS
-
website
-
social media
-
offline
-
chat
-
user generated content
-
blogs
-
video
-
on premises
-
games
-
mobile
-
trade shows
-
point of sale
-
events
-
mobile app
-
Facebook
-
LinkedIn
-
omnichannel
-
promotions
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
