Comparison Summary
This comparison report of Salesforce Sales Cloud vs. Commence is based on a specific set of business needs and context. The comparison uses 37193 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud and Commence
Salesforce Sales Cloud, Commence, Pipedrive, HubSpot CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud covers Contact List Management, Engagement Management, Lead Tracking, Workflow Management, etc.
Commence focuses on Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.
"There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the custo...mer. " - Patrick Spence
"Commence is the backbone of our solution and customers are always impressed with the workflow efficiencies we are able to provide. The strength of Commence is the products flexibility, which has enabled us to be extremely competitive and achieve a h...igh level of customer satisfaction. " - Alan J. Sims
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Salesforce Sales Cloud
Focus area
Salesforce Sales Cloud is better than Commence for
Software Failure Risk
About
Sales Performance Management Software
Customer Relationship Management (CRM) Software
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
131
69
Total Goals
(we found evidences for)
22
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Grow market share
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Improve efficiency
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Improve ROI
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Improve stakeholder relations
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Scale best practices
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Improve visibility
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Increase customer life time value
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Enter new markets internationally or locally
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Manage risk
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Improve brand engagement
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Launch new products
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Improve digital and social presence
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Build brand awareness
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Improve consistency
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Shorten ramp up time
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Establish thought leadership
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Increase average basket value
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Improve navigation
- See 19 more
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Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Increase sales & revenue
-
Improve stakeholder relations
-
Improve efficiency
-
Launch new products
-
Scale best practices
-
Build brand awareness
-
Improve brand engagement
-
Improve ROI
-
Improve consistency
-
Grow market share
-
Increase customer life time value
-
Enter new markets internationally or locally
- See 12 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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offline
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point of sale
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website
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user generated content
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blogs
- See 5 more
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phone calls
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e-mail
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social media
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offline
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point of sale
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website
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user generated content
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blogs
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High