Salesforce Sales Cloud and HubSpot CRM, An In-Depth Comparison 2024

Comparison Summary

Salesforce Sales Cloud: Salesforce-Sales-Cloud maximizes sales efficiency through advanced automation, data, and AI-powered intelligence. The right sales software and solutions enhance productivity and insights.

HubSpot CRM: HubSpot’s free CRM streamlines business operations with features like live chat, meeting scheduling, and email tracking. Customer support, sales, and marketing are efficiently powered.

Salesforce Sales Cloud and HubSpot CRM: Customer Satisfaction Data

Most deployed common Use Cases for Salesforce Sales Cloud and HubSpot CRM

How efficiently Does Salesforce Sales Cloud and HubSpot CRM manage your Contact List Management?

Salesforce Sales Cloud and HubSpot CRM both help users manage contact lists. Salesforce Sales Cloud provides more options for configuring contact lists with features like profiles, record types, and page layouts. HubSpot CRM offers a more intuitive interface, making it easier to add, find, and manage contacts. However, Salesforce Sales Cloud has a limitation in that it cannot easily transfer contacts from Mac contact managers.

"...We also contact customers via salesforce and manage most of the information from our company...." Peer review by Anonymous Reviewer, Education

"...This tool helps you manage your website contacts and move them down the sales funnel more efficiently...." Peer review by Carter F., Marketing Account Manager, Marketing and Advertising

How efficiently Does Salesforce Sales Cloud and HubSpot CRM manage your Communication Management?

Salesforce Sales Cloud and Hubspot CRM both allow users to send emails, track email opens, and create tasks. Salesforce Sales Cloud focuses on managing and tracking communication, while Hubspot CRM emphasizes marketing communications, lead management, and social media. Salesforce Sales Cloud has stronger reporting features, while Hubspot CRM excels in email templating and automated workflows. Both platforms have limitations, such as difficulty tracking email delivery in Salesforce Sales Cloud and restrictions on reporting and email tracking in Hubspot CRM.

"...It is great for any agencies or companies to manage their client emails, send out templated emails, and much more...." Peer review by Julie Lee, Marketing and Advertising

"...The email templates allow me the flexibility of having pre-set emails ready to send...." Peer review by Nilendra P, Senior Sales Executive

Why is Salesforce Sales Cloud and HubSpot CRM the best choice for Engagement Management?

Salesforce Sales Cloud and Hubspot Crm both allow users to track customer interactions and follow up with leads. Salesforce Sales Cloud offers more features and customization options, including a ticketing system and detailed reporting. Hubspot Crm focuses on ease of use, providing a streamlined interface to manage contacts, deals, and follow-ups. However, Hubspot Crm has limitations in reporting and email tracking, requiring manual intervention.

"...We can keep track of the cadence of each possible client, and we can also indicate if they are set for a phone meeting or in-person meeting with our higher ops...." Peer review by Dennis Campos

"...Three, it allows us to see which customers are opening the email so we can follow up with a call...." Peer review by User in Information Technology and Services, Information Technology and Services

How can Salesforce Sales Cloud and HubSpot CRM optimize your Lead Tracking Workflow?

Salesforce Sales Cloud and HubSpot CRM are similar in that both tools allow users to track leads and their progress through the sales process. They differ in the scope of their features: Salesforce Sales Cloud offers a wider range of functionalities, including email marketing and reporting, while HubSpot CRM focuses more on basic CRM features like lead tracking and deal management. Both systems have limitations, including difficulties with lead categorization and managing complex sales pipelines.

"...These applications help organizations manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post sale...." Peer review by Sofie Qi, Marketing and Advertising

"...We are able to manage contacts, track usage, monitor social media, send emails, automate workflows, etc. ...." Peer review by Chelsey P., Digital Marketing Specialist, Medical Devices