Comparison Summary
This comparison report of Salesforce Sales Cloud vs. Intouch CRM is based on a specific set of business needs and context. The comparison uses 36207 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud and Intouch CRM
Salesforce Sales Cloud, Intouch CRM, Pipedrive, HubSpot CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud covers Contact List Management, Engagement Management, Lead Tracking, Workflow Management, etc.
Intouch CRM focuses on Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.
"Salesforce allows us to deliver personalization and transformation at scale in ways that we otherwise wouldn’t be able to. " - Adam Lavezzo
"I highly recommend working with InTouch. Their CRM system is easy to use, and they have always been happy to help answer any questions we have had. We look forward to having a continued mutually profitable relationship with them. " - Andrew Tucker
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Sales Cloud
Focus area
Salesforce Sales Cloud is better than Intouch CRM for
Software Failure Risk
About
Sales Performance Management Software
CRM system with full Sales and Marketing Features
Age
1999
2005
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
131
45
Total Goals
(we found evidences for)
22
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve internal communications
-
Grow market share
-
Improve efficiency
-
Improve ROI
-
Improve stakeholder relations
-
Scale best practices
-
Improve visibility
-
Increase customer life time value
-
Enter new markets internationally or locally
-
Manage risk
-
Improve brand engagement
-
Launch new products
-
Improve digital and social presence
-
Build brand awareness
-
Improve consistency
-
Shorten ramp up time
-
Establish thought leadership
-
Increase average basket value
-
Improve navigation
- See 19 more
-
Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve digital and social presence
- See 1 more
Top Channels
Channels Used
-
e-mail
-
social media
-
text SMS
-
website
-
chat
-
omnichannel
-
offline
-
point of sale
-
phone calls
-
video
-
causes and charity
- See 8 more
-
e-mail
-
social media
-
text SMS
-
website
-
chat
-
omnichannel
-
offline
-
point of sale
-
phone calls
-
video
-
causes and charity
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
