Salesforce Sales Cloud and Prophet CRM, An In-Depth Comparison 2024

Comparison Summary

Salesforce Sales Cloud: Salesforce-Sales-Cloud maximizes sales efficiency through advanced automation, data, and AI-powered intelligence. The right sales software and solutions enhance productivity and insights.

Prophet CRM: Prophet CRM in Outlook is a trusted, cloud-based CRM offering customizable, user-friendly features. It caters to any industry needs effectively.

Salesforce Sales Cloud and Prophet CRM: Customer Satisfaction Data

Most deployed common Use Cases for Salesforce Sales Cloud and Prophet CRM

What solutions does Salesforce Sales Cloud and Prophet CRM provide for Contact List Management?

Salesforce Sales Cloud and Prophet CRM both allow users to manage contact lists. Salesforce Sales Cloud offers a more robust and customizable system, with features like email marketing, process automation, and integration with Outlook. Prophet CRM focuses on simpler contact management, offering quick setup and integration with Outlook. However, Salesforce Sales Cloud has limitations in transferring contacts from Mac contact managers.

"...You get a complete view of your customers from their database that includes customer contact information and addresses...." Peer review by Harish Jayakumar, Business Development Manager, ITC Limited

"...We had been using Sales Force to send emails and stay in contact with customers, but we really wanted something that would help us follow up on the policies that we had already sold, too...." Peer review by John Yost, White Settlement Mortgage, White Settlement Mortgage

How does Salesforce Sales Cloud and Prophet CRM address your Engagement Management Challenges?

Both Salesforce Sales Cloud and Prophet CRM focus on engagement management and provide features for tracking interactions, scheduling tasks, and setting reminders. Salesforce Sales Cloud has a wider range of features, including a robust ticketing system and integrations with other tools. Prophet CRM, while offering essential follow-up tools, has limited support and lacks some of the advanced features found in Salesforce Sales Cloud. One key limitation of both is the need for ongoing monitoring and training to ensure effective use.

"...It combines easily with Chrome for instance and the tools of this software work great with cadences...." Peer review by Clark McGhee, Accounting

"...Easy to track and follow up on opportunities...." Peer review by Caroline Coraggio, Mechanical or Industrial Engineering

How does Salesforce Sales Cloud and Prophet CRM address your Lead Tracking Challenges?

Salesforce Sales Cloud and Prophet CRM both allow users to track leads. Salesforce Sales Cloud excels at tracking leads throughout the sales process, including opportunity management and pipeline tracking. Prophet CRM emphasizes tracking opportunities, customer reachouts, and sales processes, making it simpler to manage and monitor leads. Both tools use a variety of methods, including automated email campaigns, opportunity tracking, and sales process management, to efficiently monitor leads.

"...I use it in my sales role to log calls and keep track of my opportunities...." Peer review by Jeff Hebrink, Computer Software

"...My favorite aspect of Prophet is the sleek organization and tracking of sales opportunities...." Peer review by Kathryn V.

What benefits does Salesforce Sales Cloud and Prophet CRM offer for Workflow Management?

Salesforce Sales Cloud and Prophet CRM both offer workflow management features. Salesforce Sales Cloud provides extensive customization options for complex workflows, allowing for integration with various programs. In contrast, Prophet CRM prioritizes ease of use and integration with Microsoft Outlook, simplifying workflows for users familiar with that platform. Salesforce Sales Cloud’s complex setup and some cumbersome features can be limiting, while Prophet CRM may lack the depth of features found in Salesforce Sales Cloud.

"...Salesforce also has a wide variety of add-on applications you can choose from to customise your workflow...." Peer review by Anonymous Reviewer, Computer Software

"...Furthermore, the attention of detail with their integration of Outlook and workflow provides the access to information I need when dealing with clients and prospects anytime and anywhere...." Peer review by Matthew (Matt) C., Financial Services

Salesforce Sales Cloud in Action: Unique Use Cases

How efficiently Does Salesforce Sales Cloud manage your Communication Management?

Salesforce Sales Cloud

About

Sales Performance Management Software

Prophet CRM | The Outlook CRM for Sales and Marketing Professionals

Age

1999

2002

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

AI Powered

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Custom Reports

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Analytics

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Salesforce Sales Cloud and Prophet CRM, An In-Depth Comparison 2024

Comparison Summary