Comparison Summary
This comparison report of Salesforce Social Studio vs. SAM is based on a specific set of business needs and context. The comparison uses 3648 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Social Studio and SAM
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Social Studio covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Content Management with Social Media, etc.
SAM focuses on Engagement Management with Social Media, Social Media Management with Social Media, Content Management with User Generated Content, Communication Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Social Studio
Focus area
Salesforce Social Studio is better than SAM for
Software Failure Risk
About
Salesforce Social Studio | All-in-one social media marketing and management suite — and connect enriched social data
Superintendent’s Automated Manager SAM - Automated Trackers
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
82
36
Total Goals
(we found evidences for)
13
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Acquire customers
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Build brand awareness
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Improve ROI
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Increase sales & revenue
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Improve brand engagement
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Enter new markets internationally or locally
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Scale best practices
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Improve efficiency
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Grow market share
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Improve internal communications
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Establish thought leadership
- See 10 more
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Acquire customers
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Enhance customer relationships
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Build brand awareness
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Grow market share
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Manage risk
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Increase sales & revenue
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Improve ROI
- See 4 more
Top Channels
Channels Used
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social media
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e-mail
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user generated content
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website
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text SMS
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phone calls
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blogs
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offline
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causes and charity
- See 6 more
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social media
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e-mail
-
user generated content
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website
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text SMS
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phone calls
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blogs
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offline
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causes and charity
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
