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Salesmate Sales CRM vs CiviCRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesmate Sales CRM vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 4309 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesmate Sales CRM and CiviCRM

Salesmate Sales CRM, CiviCRM, Close CRM, Salesflare, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesmate Sales CRM covers Communication Management with E-Mail, Sales Call Management with Phone Calls, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"Best CRM for me out the 15 I’ve tested. I have spent several days using Pipedrive, Salesforce, Zoho, Freshsales, Close, etc. and I didn’t get the same value " - Anders Hansen

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesmate Sales CRM

Focus area

Salesmate Sales CRM is better than CiviCRM for

Software Failure Risk

  • low

logo CiviCRM

Focus area

CiviCRM is better than Salesmate Sales CRM for

Software Failure Risk

  • medium

About

Sales CRM Software for Growing Sales Teams

Open source CRM software for nonprofits

Age

2016

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

80

49

Total Goals
(we found evidences for)

11

4

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

meeting management



engagement management

engaging and following up


contact list management

creating contact list

enriching contact list





pipeline management


helpdesk management


generation of new leads


sales document management

contract management

proposal & quote management



discount management



training & onboarding


campaign management


products & pricelist management


social media management

social media analytics

engaging on social media



promotion management


conversion management



relationship management


customer feedback management

measuring customer satisfaction


lead qualification

lead qualification: demographic


account management






content management


follower management




competitive intelligence




lifetime value management


loyalty management

identify target customers



performance management





membership management



customer case management


community building



create learning path


courses & assessment

create learning path


subscription management


advocacy management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase customer life time value

  • See 8 more
  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more
  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting