Comparison Summary
This comparison report of Salesmate Sales CRM vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 3273 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesmate Sales CRM and Zendesk Sunshine
Salesmate Sales CRM, Zendesk Sunshine, Close CRM, Salesflare, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesmate Sales CRM covers Communication Management with E-Mail, Sales Call Management with Phone Calls, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.
Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
"Improved sales effectiveness. It's got everything we need, works efficiently and it is affordable. The team picked this over all of the others and they're using it. Great sales app. " - Robert Allen
"One of the main reasons for switching to Zendesk ultimately was to gain those base level efficiencies. What we ended up getting was a lot more than that. Sunshine made it a lot easier for agents to have more information, which in the end resulted in... a much better customer experience. " - John Wie
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesmate Sales CRM
Focus area
Salesmate Sales CRM is better than Zendesk Sunshine for
Software Failure Risk
About
Sales CRM Software for Growing Sales Teams
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Age
2016
2007
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
80
29
Total Goals
(we found evidences for)
11
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Establish thought leadership
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Launch new products
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Enter new markets internationally or locally
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Grow market share
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Build brand awareness
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Increase customer life time value
- See 8 more
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
-
trade shows
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
