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SAP Commerce Cloud vs Lightspeed Ecommerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Commerce Cloud vs. Lightspeed Ecommerce is based on a specific set of business needs and context. The comparison uses 3800 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Commerce Cloud and Lightspeed Ecommerce

SAP Commerce Cloud, Lightspeed Ecommerce, Optimizely Customized Commerce, Adobe Commerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Commerce Cloud covers Engagement Management with Omnichannel, Products & Pricelist Management with Mobile, Content Management with Mobile, Sales Document Management, etc.

Lightspeed Ecommerce focuses on Helpdesk Management with Phone Calls, Training & Onboarding with Website, Workflow Management with Phone Calls, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Commerce Cloud

Focus area

SAP Commerce Cloud is better than Lightspeed Ecommerce for

Software Failure Risk

  • low

logo Lightspeed Ecommerce

Focus area

Software Failure Risk

  • medium

About

Commerce cloud solution for long-term customer loyalty

One place to manage your inventory, sales reports, shipping, customer data, marketing and much more. | Lightspeed eCom

Age

1972

2005

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

66

46

Total Goals
(we found evidences for)

13

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


products & pricelist management


content management

content publishing


sales document management

proposal & quote management

contract management


training & onboarding



promotion management


identify target customers

customise loyalty program


social media management

social media analytics


lifetime value management


helpdesk management


workflow management



contact list management



customer case management



customer feedback management

measuring customer satisfaction


campaign management



generation of new leads



discount management


communication management

sending & publishing communications



account management


rating and review management


community building


segmentation and targeting




social media marketing


knowledge management


trade show marketing


sales call management




conversion management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting