cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

SAP Commerce Cloud vs Narvar: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SAP Commerce Cloud low Failure Risk for Narvar medium
Know More

Comparison Summary

This comparison report of SAP Commerce Cloud vs. Narvar is based on a specific set of business needs and context. The comparison uses 1752 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Commerce Cloud and Narvar

SAP Commerce Cloud, Narvar, Optimizely Customized Commerce, Adobe Commerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Commerce Cloud covers Engagement Management with Omnichannel, Products & Pricelist Management with Mobile, Content Management with Mobile, Sales Document Management, etc.

Narvar focuses on Engagement Management with Website, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Sales Document Management with Offline, etc.

"We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oi...ls. " - Todd Thompson

"Customers are continuing to redefine value and convenience, and by making Narvar services available at Walgreens stores, it’s another way in which we can provide a differentiated retail experience. " - Alex Gourlay

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Commerce Cloud

Focus area

SAP Commerce Cloud is better than Narvar for

Software Failure Risk

  • low

logo Narvar

Focus area

Software Failure Risk

  • medium

About

Commerce cloud solution for long-term customer loyalty

The Post-Purchase Platform for eCommerce

Age

1972

Financials

IPO

SERIES C

Business Need

Total Processes
(we found evidences for)

66

38

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (39)

Read Reviews (32)

engaging and following up

Read Reviews (22)

Read Reviews (23)

products & pricelist management

Read Reviews (36)

Read Reviews (7)

content management

Read Reviews (33)

Read Reviews (7)

content publishing

Read Reviews (2)

Read Reviews (0)

content tracking

Read Reviews (1)

Read Reviews (2)

sales document management

Read Reviews (18)

Read Reviews (13)

proposal & quote management

Read Reviews (17)

Read Reviews (0)

digital signature

Read Reviews (0)

Read Reviews (13)

training & onboarding

Read Reviews (15)

Read Reviews (4)

order management

Read Reviews (14)

Read Reviews (0)

promotion management

Read Reviews (12)

Read Reviews (0)

loyalty management

Read Reviews (12)

Read Reviews (5)

identify target customers

Read Reviews (3)

Read Reviews (1)

customise loyalty program

Read Reviews (3)

Read Reviews (4)

social media management

Read Reviews (10)

Read Reviews (3)

social media analytics

Read Reviews (10)

Read Reviews (0)

lifetime value management

Read Reviews (8)

Read Reviews (2)

helpdesk management

Read Reviews (7)

Read Reviews (19)

workflow management

Read Reviews (6)

Read Reviews (0)

contact list management

Read Reviews (5)

Read Reviews (4)

customer case management

Read Reviews (4)

Read Reviews (1)

customer feedback management

Read Reviews (4)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (3)

Read Reviews (4)

campaign management

Read Reviews (4)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (16)

sending & publishing communications

Read Reviews (2)

Read Reviews (5)

account management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (4)

community building

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (1)

Read Reviews (3)

courses & assessment

Read Reviews (1)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Acquire customers

  • Improve consistency

  • Improve brand engagement

  • Improve visibility

  • Build brand awareness

  • Launch new products

  • See 6 more

Top Channels

Channels Used

  • website

  • phone calls

  • e-mail

  • text SMS

  • social media

  • offline

  • Facebook

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • newsletter

  • promotions

  • video

  • point of sale

  • Instagram

  • See 13 more

  • website

  • phone calls

  • e-mail

  • text SMS

  • social media

  • offline

  • Facebook

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • newsletter

  • promotions

  • video

  • point of sale

  • Instagram

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting