Comparison Summary
This comparison report of SAP Customer Data Management vs. FirstHive is based on a specific set of business needs and context. The comparison uses 1302 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Data Management and FirstHive
SAP Customer Data Management, FirstHive, Squirro, Amperity Customer Data Management, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Data Management covers Engagement Management with Website, Loyalty Management with Social Media, Social Media Management with Social Media, Product Marketing, etc.
FirstHive focuses on Engagement Management with Social Media, Social Media Management with Text SMS, Social Media Marketing with E-Mail, Communication Management with Text SMS, etc.
"SAP solutions are much more tailored than other offerings for specific types of industries and markets. Regardless of company size, they provide a suite of tools and applications that make a profound difference, backed by a well-established ecosyste...m. " - Balaji Ganesan
"We were able to execute micro targeted campaigns, in the language of choice for our key influencers, and have achieved over 5X growth over the last couple of years.” " - Mrugesh Gaglani
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Business growth by unlocking the power of customer data management
Customer Data Platform to build persistent customer identities
Age
1972
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
49
44
Total Goals
(we found evidences for)
11
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve visibility
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Improve digital and social presence
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Increase customer life time value
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Improve ROI
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Improve brand engagement
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Grow market share
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Launch new products
- See 8 more
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Improve ROI
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve brand engagement
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Improve visibility
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Increase customer life time value
- See 4 more
Top Channels
Channels Used
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social media
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text SMS
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e-mail
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mobile
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Twitter
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LinkedIn
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Facebook
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Instagram
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website
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mobile app
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offline
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point of sale
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channel partners
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phone calls
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newsletter
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user generated content
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blogs
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mass media
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television
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brochure
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out of home
- See 18 more
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social media
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text SMS
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e-mail
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mobile
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Twitter
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LinkedIn
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Facebook
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Instagram
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website
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mobile app
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offline
-
point of sale
-
channel partners
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phone calls
-
newsletter
-
user generated content
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blogs
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mass media
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television
-
brochure
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out of home
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
