Comparison Summary
This comparison report of SAP Customer Data Management vs. Salesforce Connect is based on a specific set of business needs and context. The comparison uses 1553 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Data Management and Salesforce Connect
SAP Customer Data Management, Salesforce Connect, Squirro, Amperity Customer Data Management, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Data Management covers Engagement Management with Website, Loyalty Management with Social Media, Social Media Management with Social Media, Product Marketing, etc.
Salesforce Connect focuses on Contact List Management with Mobile, Lead Management with Phone Calls, Engagement Management with Phone Calls, Collaboration, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Customer Data Management
Focus area
SAP Customer Data Management is better than Salesforce Connect for
Software Failure Risk
Salesforce Connect
Focus area
Salesforce Connect is better than SAP Customer Data Management for
Software Failure Risk
About
Business growth by unlocking the power of customer data management
Data Synchronization with Salesforce Connect - Salesforce.com
Age
1972
1999
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
49
43
Total Goals
(we found evidences for)
11
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve visibility
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Improve digital and social presence
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Increase customer life time value
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Improve ROI
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Improve brand engagement
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Grow market share
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Launch new products
- See 8 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Scale best practices
-
Improve ROI
-
Improve digital and social presence
- See 4 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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offline
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mobile
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point of sale
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on premises
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mobile app
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display advertisement
- See 6 more
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phone calls
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e-mail
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website
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offline
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mobile
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point of sale
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on premises
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mobile app
-
display advertisement
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
