Comparison Summary
This comparison report of SAP Customer Experience vs. ClickUp is based on a specific set of business needs and context. The comparison uses 11311 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Experience and ClickUp
SAP Customer Experience, BUSINESSNEXT (formerly CRMNEXT), Siebel CRM, etc., belong to a category of solutions that help CRM, whereas ClickUp, Monday.com, Adobe Workfront, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Experience covers Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.
ClickUp focuses on Workflow Management, Collaboration, Training & Onboarding, Engagement Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Customer Experience
Focus area
SAP Customer Experience is better than ClickUp for
Software Failure Risk
About
Software to understand customers and engage them while growing revenue
One app to replace tasks, docs, chat, goals, & more
Age
1972
2017
Financials
IPO
SERIES C
Business Need
Total Processes
(we found evidences for)
101
75
Total Goals
(we found evidences for)
16
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
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Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Improve internal communications
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Build brand awareness
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Manage risk
- See 13 more
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Launch new products
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Increase sales & revenue
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Improve visibility
-
Scale best practices
-
Improve efficiency
-
Enter new markets internationally or locally
-
Establish thought leadership
-
Improve navigation
- See 8 more
Top Channels
Channels Used
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e-mail
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website
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social media
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chat
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video
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mobile
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Slack
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offline
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user generated content
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blogs
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mobile app
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point of sale
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promotions
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phone calls
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text SMS
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on premises
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games
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Skype
-
review sites
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Amazon
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Facebook
-
causes and charity
- See 19 more
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e-mail
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website
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social media
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chat
-
video
-
mobile
-
Slack
-
offline
-
user generated content
-
blogs
-
mobile app
-
point of sale
-
promotions
-
phone calls
-
text SMS
-
on premises
-
games
-
Skype
-
review sites
-
Amazon
-
Facebook
-
causes and charity
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
