Comparison Summary
This comparison report of SAP Customer Experience vs. DealCloud is based on a specific set of business needs and context. The comparison uses 5029 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Experience and DealCloud
SAP Customer Experience, DealCloud, BUSINESSNEXT (formerly CRMNEXT), Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Experience covers Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.
DealCloud focuses on Relationship Management, Deal Management, Promotion Management, Discount Management, etc.
"Our sales and services are core to our business. Allowing clients to manage those subscriptions and licenses online means faster time to value for them and greater scalability for us.SAP Customer Experience solutions make it all possible. " - Sharif Aly
"We extensively examined the marketplace of providers of enterprise CRM systems to the investment banking industry. We knew we had found the right solution when we realized the extent to which DealCloud is purpose-built for the investment banking and... private capital marketplaces. We had a very effective implementation experience and receive outstanding service from the industry experts on DealCloud's Account Management team. " - Leslie Ann B. Curry
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Customer Experience
Focus area
SAP Customer Experience is better than DealCloud for
Software Failure Risk
About
Software to understand customers and engage them while growing revenue
All-Inclusive Financial Services Software, delivers vertical-specific solutions that enable dealmakers and principal investing professionals to execute deals at the highest levels.
Age
1972
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
101
48
Total Goals
(we found evidences for)
16
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
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Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Improve internal communications
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Build brand awareness
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Manage risk
- See 13 more
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Scale best practices
-
Grow market share
-
Enhance customer relationships
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Acquire customers
-
Improve visibility
-
Establish thought leadership
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Enter new markets internationally or locally
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Manage risk
-
Improve stakeholder relations
-
Launch new products
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Improve ROI
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Improve internal communications
- See 9 more
Top Channels
Channels Used
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offline
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causes and charity
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e-mail
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user generated content
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blogs
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print media
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magazine
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website
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events
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trade shows
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mobile
- See 8 more
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offline
-
causes and charity
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e-mail
-
user generated content
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blogs
-
print media
-
magazine
-
website
-
events
-
trade shows
-
mobile
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
