Comparison Summary
This comparison report of SAP Customer Experience vs. Teamgate CRM is based on a specific set of business needs and context. The comparison uses 6565 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Experience and Teamgate CRM
SAP Customer Experience, Teamgate CRM, BUSINESSNEXT (formerly CRMNEXT), Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Experience covers Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.
Teamgate CRM focuses on Contact List Management with Phone Calls, Generation Of New Leads, Lead Management, Forecasting, etc.
"SAP Advisory Services brought us deep expert knowledge and best practices to enable innovation for our marketing channels and transform our whole marketing network with SAP Customer Experience solutions. " - Alesi Wei
"Teamgate helps us to manage our sales pipeline effectively, and to build prosperous relationships with our customers. " - Blue Bridge
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Customer Experience
Focus area
SAP Customer Experience is better than Teamgate CRM for
Software Failure Risk
Teamgate CRM
Focus area
Teamgate CRM is better than SAP Customer Experience for
Software Failure Risk
About
Software to understand customers and engage them while growing revenue
Teamgate CRM | Sales CRM software to power your growth
Age
1972
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
101
74
Total Goals
(we found evidences for)
16
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
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Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Improve internal communications
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Build brand awareness
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Manage risk
- See 13 more
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Increase sales & revenue
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Improve efficiency
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Manage risk
-
Improve ROI
-
Improve stakeholder relations
-
Enter new markets internationally or locally
-
Build brand awareness
-
Scale best practices
-
Improve digital and social presence
- See 9 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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offline
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point of sale
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social media
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LinkedIn
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user generated content
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blogs
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promotions
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trade shows
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mobile
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on premises
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chat
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events
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newsletter
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video
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Slack
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text SMS
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games
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mobile app
- See 18 more
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phone calls
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e-mail
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website
-
offline
-
point of sale
-
social media
-
LinkedIn
-
user generated content
-
blogs
-
promotions
-
trade shows
-
mobile
-
on premises
-
chat
-
events
-
newsletter
-
video
-
Slack
-
text SMS
-
games
-
mobile app
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
