Comparison Summary
This comparison report of SAP Customer Experience vs. Upsales is based on a specific set of business needs and context. The comparison uses 4556 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Experience and Upsales
SAP Customer Experience, Upsales, BUSINESSNEXT (formerly CRMNEXT), Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Experience covers Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.
Upsales focuses on Generation Of New Leads, Upselling, Lead Analytics, Engagement Management with Phone Calls, etc.
"SAP Customer Experience solutions are at the heart of avec box. Thanks to the innovation and dedication of SAP and its partners, we can now offer customers a more pleasurable and convenient shopping experiencethat suits their schedules –day or night. " - Dirk Muehlhaeuser
"Upsales helped us bring sales and marketing together on a global scale " - Silvia Tarchi
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Customer Experience
Focus area
SAP Customer Experience is better than Upsales for
Software Failure Risk
About
Software to understand customers and engage them while growing revenue
Upsales | CRM & Marketing Automation platform for B2B companies
Age
1972
Financials
IPO
SERIES A
Business Need
Total Processes
(we found evidences for)
101
37
Total Goals
(we found evidences for)
16
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
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Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Improve internal communications
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Build brand awareness
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Manage risk
- See 13 more
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Acquire customers
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Enter new markets internationally or locally
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Increase sales & revenue
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Enhance customer relationships
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Grow market share
-
Scale best practices
-
Improve efficiency
- See 4 more
Top Channels
Channels Used
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phone calls
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offline
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games
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e-mail
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events
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trade shows
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user generated content
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blogs
- See 5 more
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phone calls
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offline
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games
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e-mail
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events
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trade shows
-
user generated content
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blogs
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
