Comparison Summary
This comparison report of SAP Emarsys Customer Engagement vs. omnisend is based on a specific set of business needs and context. The comparison uses 7022 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Emarsys Customer Engagement and omnisend
SAP Emarsys Customer Engagement, omnisend, Listrak, Cordial Platform, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Emarsys Customer Engagement covers Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.
omnisend focuses on Workflow Management with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Campaign Management with E-Mail, etc.
"LANCASTER has started using an advanced user-centric specialized tool, a flexible solution that is tailored to its needs. The EMARSYS team’s high-quality service and support ensured the integration was fast and efficient, which for LANCASTER goes ha...nd in hand with the prestige of the brand. " - STUDIOS MERCURYA
"We jumped on the Mailchimp bandwagon before finding Omnisend. Mailchimp was fine, but now that we know what Omnisend can do, we realized what we were missing. We also didn’t have the customer service aspect with Mailchimp that we get with Omnisend. ...The team at Omnisend offers consistent follow-up and provides useful recommendations " - Craig Hastings
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Emarsys Customer Engagement
Focus area
SAP Emarsys Customer Engagement is better than omnisend for
Software Failure Risk
omnisend
Focus area
omnisend is better than SAP Emarsys Customer Engagement for
Software Failure Risk
About
Personalized omnichannel experiences that the customers deserve
Omnisend: Ecommerce Marketing Automation for Smart Marketers
Age
2000
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
66
91
Total Goals
(we found evidences for)
14
18
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Increase customer life time value
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Scale best practices
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Improve ROI
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Increase average basket value
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Improve digital and social presence
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Improve brand engagement
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Enter new markets internationally or locally
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Improve consistency
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Build brand awareness
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Grow market share
-
Improve internal communications
- See 11 more
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Increase sales & revenue
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Enhance customer relationships
-
Acquire customers
-
Scale best practices
-
Improve ROI
-
Enter new markets internationally or locally
-
Grow market share
-
Improve brand engagement
-
Improve digital and social presence
-
Build brand awareness
-
Launch new products
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Reduce bounce
-
Improve efficiency
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Manage risk
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Improve internal communications
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Improve visibility
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Establish thought leadership
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Increase customer life time value
- See 15 more
Top Channels
Channels Used
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e-mail
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social media
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text SMS
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promotions
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website
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Facebook
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newsletter
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omnichannel
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offline
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point of sale
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coupons
-
user generated content
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blogs
-
phone calls
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chat
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Whatsapp
-
games
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Instagram
-
video
-
review sites
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trade shows
-
Amazon
-
Facebook page
-
mobile
-
mobile app
-
on premises
-
G2crowd
- See 24 more
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e-mail
-
social media
-
text SMS
-
promotions
-
website
-
Facebook
-
newsletter
-
omnichannel
-
offline
-
point of sale
-
coupons
-
user generated content
-
blogs
-
phone calls
-
chat
-
Whatsapp
-
games
-
Instagram
-
video
-
review sites
-
trade shows
-
Amazon
-
Facebook page
-
mobile
-
mobile app
-
on premises
-
G2crowd
- See 24 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High