Comparison Summary
This comparison report of SAP Field Service Management vs. Workiz is based on a specific set of business needs and context. The comparison uses 1122 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Field Service Management and Workiz
SAP Field Service Management, and Workiz belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Field Service Management covers Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.
Workiz focuses on Communication Management with Phone Calls, Workflow Management, Sales Document Management, Sales Call Management with Phone Calls, etc.
"Before SAP, OMC’s field service op-erations revolved heavily around pa-perwork – and the rate at which we were able to process it. Between manually inputting paperwork and waiting for requests for restocked parts, our field service operations ended ...up being an all-hands-on-deck effort. With SAP, we are able to automate and streamline our field service processes, optimizing our in-field technicians’ workdays and freeing up in-office service manag-ers to focus on driving business goals. We are now much better equipped to ensure the thousands of deployed OMC machines are in prime condition to produce bounti-ful harvest seasons for our customers. " - Brian Kaufman
"I love how easy it is to use Workiz Handyman Software. It really is intuitive. " - Adam Lampert
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Resolve customer issues with end-to-end field service management
Field Service Management for On-Demand Service Businesses
Age
1972
Financials
IPO
SERIES B
Business Need
Total Processes
(we found evidences for)
21
39
Total Goals
(we found evidences for)
5
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
- See 2 more
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Acquire customers
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Enhance customer relationships
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Improve ROI
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Increase sales & revenue
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Improve internal communications
- See 2 more
Top Channels
Channels Used
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phone calls
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text SMS
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e-mail
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mobile
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review sites
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Yelp
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offline
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point of sale
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website
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video
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mobile app
- See 8 more
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phone calls
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text SMS
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e-mail
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mobile
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review sites
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Yelp
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offline
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point of sale
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website
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video
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mobile app
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
