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SAP Field Service Management vs WorkWave PestPac: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Field Service Management vs. WorkWave PestPac is based on a specific set of business needs and context. The comparison uses 1284 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Field Service Management and WorkWave PestPac

SAP Field Service Management, and WorkWave PestPac belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Field Service Management covers Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.

WorkWave PestPac focuses on PEST Analysis, Helpdesk Management with Phone Calls, Engagement Management, Rating And Review Management, etc.

"After-sales service is the key to the satisfaction of customers and ensures sustainabledevelopment of enterprises. The perfect combination of our AR smart glasses and SAPFSM greatly improves theuser experience of field service. " - Lou Shenqiang

"Route Manager makes it easy for me to meet their requests. Now I’m able to use APIs to automatically trigger text alerts to customers and give my team visibility on where a driver is throughout the day. This tool has drastically improved communicati...on among several teams. " - Michele Tillapaugh

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Field Service Management

Focus area

Software Failure Risk

  • medium

logo WorkWave PestPac

Focus area

WorkWave PestPac is better than SAP Field Service Management for

Software Failure Risk

  • medium

About

Resolve customer issues with end-to-end field service management

Pest Control Software to drive profitability and increase revenue

Age

1972

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

21

41

Total Goals
(we found evidences for)

5

9

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


customer feedback management

measuring customer satisfaction



helpdesk management


social media management

social media analytics


workflow management


contact list management


products & pricelist management


engagement management

engaging and following up


sales call management



rating and review management


training & onboarding



sending & publishing communications


communication management

sending & publishing communications


generation of new leads


customer case management


competitive intelligence


relationship management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • See 2 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve efficiency

  • Grow market share

  • Improve stakeholder relations

  • Improve consistency

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • offline

  • point of sale

  • mobile app

  • text SMS

  • trade shows

  • events

  • user generated content

  • blogs

  • on premises

  • website

  • See 10 more
  • phone calls

  • e-mail

  • mobile

  • offline

  • point of sale

  • mobile app

  • text SMS

  • trade shows

  • events

  • user generated content

  • blogs

  • on premises

  • website

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting