Overview: SAP Sales Cloud and Centrical as Sales Performance Management Category solutions.

SAP Sales Cloud and Centrical are both pivotal in the Sales Performance Management space, but they cater to different operational needs. SAP Sales Cloud excels in customer acquisition and sales forecasting, with robust analytics and integration capabilities tailored for mid to large enterprises in consumer goods and tech industries. Centrical, meanwhile, focuses on engagement management and internal efficiency, offering strong training and onboarding features, ideal for large enterprises in IT and financial services.

SAP Sales Cloud and Centrical: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

SAP Sales Cloud supports forecasting and engagement management, addressing various sales processes like document management and contact list management essential for comprehensive sales operations. read more →

Engagement management and performance management are key for Centrical, emphasizing on processes such as coaching, workflow management, and creating learning paths, enabling dynamic employee interactions. read more →

Business Goals

With SAP Sales Cloud, businesses focus on increasing sales and revenue, acquiring new customers, and enhancing customer relationships, closely aligned with strategic growth in competitive markets. read more →

Centrical helps improve efficiency and internal communication, aiming to boost ROI and scaling best practices, critical for companies seeking to refine internal processes and enhance team cohesion. read more →

Core Features

SAP Sales Cloud offers extensive analytics, custom reports, and AI-powered tools, ensuring seamless business operations through easy data migration and high security, making it ideal for large-scale analytics needs. read more →

Training and onboarding, data export, and custom reports stand out in Centrical, providing effective integration and compliance support, enhancing employee development and data management capabilities. read more →

Vendor Support

SAP Sales Cloud provides 24/7 support along with chat, email, and phone support, catering to diverse support needs and ensuring timely assistance for complex business environments. read more →

Centrical offers training and onboarding as part of its support options, along with 24/7, phone, and email support, emphasizing the importance of comprehensive training in support services. read more →

Segments and Industries

Predominantly used by mid-market to large enterprises, SAP Sales Cloud is favored in consumer goods, computer software, and IT services sectors due to its broad capabilities. read more →

Centrical is most popular with large enterprises, especially within IT, financial services, and computer software industries, reflecting its suitability for scalable business training solutions. read more →

Operational Alignment

SAP Sales Cloud fits well within large-scale operational workflows, designed to support complex enterprises with diverse sales activities and industry-specific needs. read more →

Centrical is designed for environments that prioritize performance and engagement tracking, offering solutions that integrate seamlessly with existing operational workflows for large businesses. read more →

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Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Most deployed common Use Cases for SAP Sales Cloud and Centrical

How can SAP Sales Cloud and Centrical optimize your Engagement Management Workflow?

How does SAP Sales Cloud and Centrical address your Coaching Challenges?


SAP Sales Cloud in Action: Unique Use Cases

How can SAP Sales Cloud optimize your Forecasting Workflow?

What makes SAP Sales Cloud ideal for Sales Document Management?

How does SAP Sales Cloud address your Contact List Management Challenges?


Centrical in Action: Unique Use Cases

How can Centrical enhance your Performance Management process?

How does Centrical facilitate Training & Onboarding?

What Are the key features of Centrical for Workflow Management?

News

Latest SAP Sales Cloud News

SAP Business AI: Release Highlights Q4 2024

SAP Business AI released over 130 generative AI capabilities in 2024, enhancing tasks like esports strategy and HR operations. The AI copilot Joule was integrated into 80% of tasks, with 1,300 new skills, and partnerships with AWS, Meta, NVIDIA, and others were formed.

12/01/2025 - source

Latest Centrical News

C O R R E C T I O N -- Centrical

Centrical launches Team Performance Central & AI Assistant, improving frontline performance and saving team leaders over 4 hours daily.

16/09/2024 - source

Business Setting

SAP Sales Cloud

Centrical