SAP Sales Cloud Overview

SAP Sales Cloud helps organizations connect with customers and guide them throughout their buying journey, leveraging AI recommendations and intelligent automation to boost sales effectiveness. Its features include connected lead processes, collaboration tools, and real-time analytics.

Use Cases

Customers recommend Forecasting, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using SAP Sales Cloud.

Other use cases:

  • Coaching
  • Contact List Management
  • Account Management
  • Social Media Analytics
  • Performance Management
  • Lead Analytics
  • Pipeline Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAP Sales Cloud.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

SAP Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Sales Cloud's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and SAP Sales Cloud support capabilities include Chat Support, Email Support, AI Powered, etc. also SAP Sales Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured appr...oach to sales and marketing, as evidenced by a 35% increase in year on year sales revenue." - Brett Mundell

SAP Sales Cloud, The Anaplan Platform, Leveleleven Sales Management, SalesScreen, Centrical, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Sales Cloud

Top Industries

  • Consumer Goods
  • Computer Software
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

SAP Sales Cloud is popular in Consumer Goods, Computer Software, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on SAP Sales Cloud Use Cases

What solutions does SAP Sales Cloud provide for Forecasting?

What solutions does SAP Sales Cloud provide for Engagement Management?

How can SAP Sales Cloud enhance your Sales Document Management process?

How efficiently Does SAP Sales Cloud manage your Coaching?

How efficiently Does SAP Sales Cloud manage your Contact List Management?

57+ more Business Use Cases

22 buyers and buying teams have used Cuspera to assess how well SAP Sales Cloud solved their Sales Performance Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Brett Mundell

Managing Director

Leverage Technologies
By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured approach to sales and marketing, as evidenced by a 35%... increase in year on year sales revenue.

Testimonial By Brett Mundell
SAP Sales Cloud testimonial

Ronald Rasmussen

Manager Business Development CRM

Lufthansa Technik
Together with SAP, we successfully embraced the digital transformation of our sales team and leveraged the benefits of the cloud software model. Testimonial By Ronald Rasmussen
SAP Sales Cloud testimonial

Sergey Ivanov

Customer Experience Head

Komus OOO
SAP experts helped us define an adoption model for key roles and tasks for SAP Sales Cloud. Today, we better manage our business with continuous learning and process optimization, and we have established an effective change management practice. Testimonial By Sergey Ivanov
CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Brett Mundell

Managing Director

Leverage Technologies
By providing up-to-minute analytics, SAP Sales Cloud lets us access key insights at the touch of a button so we can plan marketing activities and execute sales pipeline more effectively. This has resulted in a more efficient and more structured approach to sales and marketing, as evidenced by a 35%... increase in year on year sales revenue.

Testimonial By Brett Mundell
SAP Sales Cloud testimonial

Ronald Rasmussen

Manager Business Development CRM

Lufthansa Technik
Together with SAP, we successfully embraced the digital transformation of our sales team and leveraged the benefits of the cloud software model. Testimonial By Ronald Rasmussen
SAP Sales Cloud testimonial

Sergey Ivanov

Customer Experience Head

Komus OOO
SAP experts helped us define an adoption model for key roles and tasks for SAP Sales Cloud. Today, we better manage our business with continuous learning and process optimization, and we have established an effective change management practice. Testimonial By Sergey Ivanov

Case Studies

COMPANY INDUSTRY CASE STUDIES
SAP Sales Cloud case study

Bosch Power Tools
Consumer Goods
Consumer Goods
Case Study Bosch Power Tools

How Bosch Drilled Through Legacy Processes to Enrich Customer Experience

Read More
SAP Sales Cloud case study

PROMESA
Wholesale
Wholesale
Case Study PROMESA

Learn how PROMESA achieves 30% Increase in sales due to product design improvements based on customer feedback

Read More
SAP Sales Cloud case study

Rheem Australia
Manufacturing
Manufacturing
CASE STUDY Rheem Australia

Rheem Australia reduced its cost to serve by 41% using SAP Customer Experience solutions, enhancing customer interactions from manufacturing to after-sales support.

Read More

Frequently Asked Questions(FAQ)

for SAP Sales Cloud

What is SAP Sales Cloud?

SAP Sales Cloud is a Sales Automation Software that helps organizations connect and guide customers throughout their buying journey. It empowers organizations to leverage insights, drive growth, and build lasting customer relationships. Also, streamlines and automates basic selling processes and enables dealers with insightful suggestions. It helps to increase sales and revenue, improve stakeholder relations, and improve internal communications.

SAP Sales Cloud boosts sales effectiveness with AI recommendations customized to every opportunity and intelligent automation of labor-intensive tasks, such as interaction capture. It connects with clients deliberately and makes every interaction count by managing activities, advancing opportunities, and tracking performance offline and online. It also empowers clients to be trusted advisors and create lasting relationships with a full view of every customer interaction, social insights, and selling guidance.

Some of its features include driving revenue with connected lead, opportunity, and forecast processes, improve sales productivity with collaboration tools, interactive dashboards, and real-time customer analytics, focus sellers on prioritized leads and opportunities with high adoption of intelligent scoring, increase deal velocity and win rates with AI recommendations and activity guides and many more.

What is SAP Sales Cloud used for?

SAP Sales Cloud is a Sales Performance Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Forecasting, Engagement Management and Sales Document Management .

What are the top features of SAP Sales Cloud?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of SAP Sales Cloud.

Who uses SAP Sales Cloud?

SAP Sales Cloud is used by Consumer Goods, Computer Software and Information Technology And Services among other industries.

What are SAP Sales Cloud alternatives?

The Anaplan Platform, Leveleleven Sales Management, SalesScreen and Centrical are popular alternatives for SAP Sales Cloud.

Where is SAP Sales Cloud located?

SAP Sales Cloud is headquartered at 3999 West Chester Pike, Newtown Square, PA 19073, USA.
lightning

Peers used SAP Sales Cloud for forecasting and engagement management

SAP Sales Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (27)
Analytics

4.77/5 ★

Read Reviews (124)
Custom Reports

4.27/5 ★

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (27)
Analytics

4.77/5 ★

Read Reviews (124)
Custom Reports

4.27/5 ★

Read Reviews (129)

Software Failure Risk Guidance

?

for SAP Sales Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Sales Cloud

SAP SE News

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Fujitsu is improving business processes at Mitsubishi Electric Engineering using SAP Signavio.

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SAP and AWS are helping the BBC streamline their IT systems.

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SAP SE Profile

Company Name

SAP SE

Company Website

https://www.sap.com/index.html

Year Founded

1972

HQ Location

3999 West Chester Pike, Newtown Square, PA 19073, USA

Employees

10001+

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Financials

IPO