SAP Sales Cloud Overview

SAP Sales Cloud helps organizations connect with customers and guide them throughout their buying journey, leveraging AI recommendations and intelligent automation to boost sales effectiveness. Its features include connected lead processes, collaboration tools, and real-time analytics.

Use Cases

Customers recommend Forecasting, Engagement Management, Sales Document Management, as the business use cases that they have been most satisfied with while using SAP Sales Cloud.

Other use cases:

  • Coaching
  • Contact List Management
  • Account Management
  • Social Media Analytics
  • Performance Management
  • Lead Analytics
  • Pipeline Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAP Sales Cloud.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Brand Engagement
See all business priorities See less business priorities

SAP Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Sales Cloud's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and SAP Sales Cloud support capabilities include Chat Support, Email Support, AI Powered, etc. also SAP Sales Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"SAP cloud solutions are now so intrinsic to the Yell UK operations that if the system were to fail, the whole business would be affected." - Mark England

SAP Sales Cloud, The Anaplan Platform, Leveleleven Sales Management, SalesScreen, Centrical, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Sales Cloud

Top Industries

  • Consumer Goods
  • Computer Software
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

SAP Sales Cloud is popular in Consumer Goods, Computer Software, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on SAP Sales Cloud Use Cases

What Are the key features of SAP Sales Cloud for Forecasting?

How does SAP Sales Cloud facilitate Engagement Management?

What solutions does SAP Sales Cloud provide for Sales Document Management?

What benefits does SAP Sales Cloud offer for Coaching?

How does SAP Sales Cloud facilitate Contact List Management?

57+ more Business Use Cases

22 buyers and buying teams have used Cuspera to assess how well SAP Sales Cloud solved their Sales Performance Management needs. Cuspera uses 1144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Mark England

Head of Technology Services

Yell Limited

SAP cloud solutions are now so intrinsic to the Yell UK operations that if the system were to fail, the whole business would be affected. Testimonial By Mark England
SAP Sales Cloud testimonial

Mirka Wilderer

CEO

De Nora Water Technologies

We are a global company looking to make an outsized influence on the world. We will succeed by creating an ecosystem that taps into the individual strengths and talents of each employee and the cognitive diversity of a single global team. Testimonial By Mirka Wilderer
SAP Sales Cloud testimonial

Stephan Riemensperger

Head of Business IT

GEBHARDT Group

SAP technology is at the heart of our transformation into a truly connected, intelligent enterprise, which has empowered us to become one of the world’s top intralogistics service providers. Testimonial By Stephan Riemensperger
CUSTOMERS TESTIMONIALS
SAP Sales Cloud testimonial

Mark England

Head of Technology Services

Yell Limited

SAP cloud solutions are now so intrinsic to the Yell UK operations that if the system were to fail, the whole business would be affected. Testimonial By Mark England
SAP Sales Cloud testimonial

Mirka Wilderer

CEO

De Nora Water Technologies

We are a global company looking to make an outsized influence on the world. We will succeed by creating an ecosystem that taps into the individual strengths and talents of each employee and the cognitive diversity of a single global team. Testimonial By Mirka Wilderer
SAP Sales Cloud testimonial

Stephan Riemensperger

Head of Business IT

GEBHARDT Group

SAP technology is at the heart of our transformation into a truly connected, intelligent enterprise, which has empowered us to become one of the world’s top intralogistics service providers. Testimonial By Stephan Riemensperger

Case Studies

COMPANY INDUSTRY CASE STUDIES
SAP Sales Cloud case study
Media Production
Media Production
Case Study Yell Limited

With SAP Sales Cloud, Yell Limited gained greater transparency over its customer processes from first contact to after-sales support.

Read More
SAP Sales Cloud case study
Information Technology and Services
Information Technology and Services
Case Study Leverage Technologies

Leverage Technologies selected SAP Sales Cloud, as an agile CRM solution that allowed them to scale, unlock insights from their existing data and drive further growth.

Read More
SAP Sales Cloud case study
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Case Study Habesha Brewery

How Habesha's search for a CRM system to unite all Ehtiopians is satisfied by using SAP Customer Experience, SAP Sales Cloud and SAP Service Cloud

Read More

Frequently Asked Questions(FAQ)

for SAP Sales Cloud

What is SAP Sales Cloud?

SAP Sales Cloud is a Sales Automation Software that helps organizations connect and guide customers throughout their buying journey. It empowers organizations to leverage insights, drive growth, and build lasting customer relationships. Also, streamlines and automates basic selling processes and enables dealers with insightful suggestions. It helps to increase sales and revenue, improve stakeholder relations, and improve internal communications.

SAP Sales Cloud boosts sales effectiveness with AI recommendations customized to every opportunity and intelligent automation of labor-intensive tasks, such as interaction capture. It connects with clients deliberately and makes every interaction count by managing activities, advancing opportunities, and tracking performance offline and online. It also empowers clients to be trusted advisors and create lasting relationships with a full view of every customer interaction, social insights, and selling guidance.

Some of its features include driving revenue with connected lead, opportunity, and forecast processes, improve sales productivity with collaboration tools, interactive dashboards, and real-time customer analytics, focus sellers on prioritized leads and opportunities with high adoption of intelligent scoring, increase deal velocity and win rates with AI recommendations and activity guides and many more.

What is SAP Sales Cloud used for?

SAP Sales Cloud is a Sales Performance Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Forecasting, Engagement Management and Sales Document Management .

What are the top features of SAP Sales Cloud?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of SAP Sales Cloud.

Who uses SAP Sales Cloud?

SAP Sales Cloud is used by Consumer Goods, Computer Software and Information Technology And Services among other industries.

What are SAP Sales Cloud alternatives?

The Anaplan Platform, Leveleleven Sales Management, SalesScreen and Centrical are popular alternatives for SAP Sales Cloud.

Where is SAP Sales Cloud located?

SAP Sales Cloud is headquartered at 3999 West Chester Pike, Newtown Square, PA 19073, USA.
lightning

Peers used SAP Sales Cloud for forecasting and engagement management

SAP Sales Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (27)
Analytics

4.77/5 ★

Read Reviews (124)
Custom Reports

4.27/5 ★

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5 ★

Read Reviews (27)
Analytics

4.77/5 ★

Read Reviews (124)
Custom Reports

4.27/5 ★

Read Reviews (129)

Software Failure Risk Guidance

?

for SAP Sales Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Sales Cloud

SAP SE News

Tea Meets Technology, Tapal Tea's Digital Transformation with SAP Sets New Standards in FMCG

Tapal Tea in Pakistan has transformed its operations by adopting SAP's cloud solutions, aiming for improved efficiency and growth in the FMCG sector.

02/02/2025 - source

SAP Launching Massive Move Beyond Apps into Data and Agents - Cloud Wars

SAP is expanding its focus beyond applications to include data and agents, marking a significant strategic shift for the company.

02/02/2025 - source

The Geonexus Integration Platform is Certified by SAP for Integration with RISE with SAP S / 4HANNA Cloud

The Geonexus Integration Platform is certified for integration with RISE with SAP S/4HANA Cloud.

29/01/2025 - source

SAP SE Feeds

Bhrigu Joshi joins SAP as VP & Head of People & Culture - UK, HR News, ETHRWorld

SAP has appointed Bhrigu Joshi as the Vice President and Head of People & Culture for the UK. Previously, he held the same position in Ireland since joining the company in August 2019.

05/02/2025 - source

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12/06/2024 - source

Fireside Chat: AI and Data Security

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Join Our Fireside Chat: Navigating AI and Data Security

Date: June 25th, 2024
Time: 10:00 AM PST / 1:00 PM EST

Overview: Artificial Intelligence (AI) is revolutionizing the way businesses operate, offering unprecedented opportunities for enhancing user experiences and optimizing processes. However, with great power comes great responsibility. Ensuring data security and mitigating potential risks are crucial as organizations adopt AI technologies.

SAP Concur invites you to a fireside chat with a panel of AI and Data Security experts. This engaging session will delve into key aspects of adopting AI responsibly, addressing potential pitfalls, and ensuring data security.

Topics:

  • Embracing AI to stay competitive and leveraging large data sets effectively.
  • Understanding and mitigating bias in AI models and data privacy risks.
  • Managing employee AI usage with proper governance.
  • Vetting AI vendors for data handling policies and transparency.

Why Attend?

  • Learn from industry experts about the latest trends in AI and data security.
  • Discover strategies for leveraging AI responsibly in your organization.
  • Understand the importance of transparency and compliance in AI usage.
  • Get practical advice on managing AI tools and vendors within your company.

Panelists:

  • Chris Auger, CEO, CloudForged.io
  • Stephen Semmelroth, Sr Director of Security, Avant

Moderator:

  • Geniece McColgan, SAP Concur

How to Register: Register now to secure your spot and ensure you stay at the forefront of AI and data security advancements. Click here to sign up.

Don’t miss out on this chance to engage with experts and enhance your organization's AI strategy. We look forward to seeing you!

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10/06/2024 - source

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

3999 West Chester Pike, Newtown Square, PA 19073, USA

Employees

10001+

Social

Financials

IPO