Centrical Overview
Centrical addresses the challenge of frontline team engagement and performance through its all-in-one platform. It offers a solution for performance management by integrating personalized coaching and continuous learning. This platform is designed to enhance frontline employee success, directly impacting business results. By focusing on personalized development, Centrical ensures that team members receive the guidance they need to excel in their roles. This approach not only boosts individual performance but also contributes to overall business growth.
Use Cases
Customers recommend Engagement Management, Performance Management, Coaching, as the business use cases that they have been most satisfied with while using Centrical.
Business Priorities
Improve Efficiency and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Centrical.
Centrical Use-Cases and Business Priorities: Customer Satisfaction Data
Centrical's features include Gamification, Personalization, Microlearning, etc. and Centrical support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Centrical analytics capabilities include Custom Reports, and Analytics.
Reviews
"It's timely, it's relevant and it's fun! Centrical really engages employees in following their performance, and improving it." - Ken Persson
Centrical, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Centrical is the top gamification platform for boosting team performance. Teams are engaged, motivated, and inspired through dynamic challenges and rewards.
Popular Business Setting
for Centrical
Top Industries
- Information Technology and Services
- Financial Services
- Consumer Electronics
Popular in
- Small Business
- Mid Market
- Large Enterprise
Centrical is popular in Information Technology And Services, Financial Services, and Consumer Electronics and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Centrical Use Cases
How can Centrical enhance your Engagement Management process?
How can Centrical optimize your Performance Management Workflow?
Why is Centrical the best choice for Coaching?
What makes Centrical ideal for Onboarding?
What makes Centrical ideal for Workflow Management?
107 buyers and buying teams have used Cuspera to assess how well Centrical solved their Sales Performance Management needs. Cuspera uses 931 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
It's timely, it's relevant and it's fun! Centrical really engages employees in following their performance, and improving it. Testimonial By Ken Persson |
|
In a very real way, this platform enabled agents by motivating them at a personal level to do more, do better, make changes, and grow. Testimonial By DEE NILLES |
|
We're very happy with the results this platform is yielding for us. Employees' engagement in the learning process is amazing. Testimonial By Neomie Rothnie, |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ken Persson COO |
It's timely, it's relevant and it's fun! Centrical really engages employees in following their performance, and improving it. Testimonial By Ken Persson |
|
DEE NILLES Senior Business Program Manager Microsoft |
In a very real way, this platform enabled agents by motivating them at a personal level to do more, do better, make changes, and grow. Testimonial By DEE NILLES |
|
Neomie Rothnie, QA Manager Customer Care |
We're very happy with the results this platform is yielding for us. Employees' engagement in the learning process is amazing. Testimonial By Neomie Rothnie, |
Case Studies
CASE STUDY Leading hospitality brand
CASE STUDY A leading global hospitality company
CASE STUDY MSX International
CASE STUDY Capita
CASE STUDY OVO Energy
CASE STUDY Bread Financial
Video
Centrical: The Employee Performance eXperience Platform
Frequently Asked Questions(FAQ)
for Centrical
What is Centrical?
Centrical is an employee engagement and performance management platform that improves employee engagement, proficiency and performance. It is suited for any businesses looking to boost employee performance, employee engagement and improve business agility.
It features advanced gamification, personalized micro learning and performance management that empower them with real-time performance tracking, engage them with challenges, levels & prizes, and offer prompts and micro learning that will help to achieve goals.
It provides advanced enterprise gamification that connects to employee emotionally to work for a positive and productive work culture. The personalized micro learning provides the right learning to the right employee based on their knowledge and performance data. The real-time performance management supports with continuous performance tracking and feedback to increase employee effectiveness and efficiency.
What is Centrical used for?
What are the top features of Centrical?
Who uses Centrical?
What are Centrical alternatives?
Where is Centrical located?
Peers used Centrical for engagement management and performance management
Centrical Competitors
Centrical Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Custom Reports | Read Reviews (40) |
| Analytics | Read Reviews (22) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Custom Reports | Read Reviews (40) |
| Analytics | Read Reviews (22) |
Software Failure Risk Guidance
?for Centrical
Overall Risk Meter
Top Failure Risks for Centrical
Centrical News
Centrical Named Leader in 2025 SPARK Matrix for Workforce Engagement ...
Centrical has been named a leader in the 2025 SPARK Matrix for Workforce Engagement Management by QKS Group. This recognition highlights Centrical's innovation in integrating performance, learning, and quality management into a single platform, enhancing frontline workforce engagement. The platform's AI-driven capabilities support continuous employee development and alignment with business goals.
Centrical Named Leader in 2025 SPARK Matrix for Workforce Engagement Management by QKS Group - The Manila Times
Centrical has been named a leader in the 2025 SPARK Matrix for Workforce Engagement Management by QKS Group. This recognition highlights Centrical's innovation in integrating performance, learning, and quality management into a unified platform. The platform's capabilities in real-time data usage for engagement and continuous improvement have been pivotal in transforming frontline workforce strategies.
Centrical Wins Workforce Innovation of the Year at the 2025 CCW Excellence Awards - The Manila Times
Centrical received the Workforce Innovation of the Year award at the 2025 CCW Excellence Awards, recognizing its AI-powered platform for improving frontline employee performance in contact centers and other industries. The award highlights Centricals advancements in digital coaching, gamification, and performance management solutions for enterprise clients.
Centrical Unveils Agentic AI Innovations to Power Frontline Agility and Performance
Centrical introduces Agentic AI innovations to enhance frontline agility and performance.
Centrical Profile
Company Name
Centrical
Company Website
https://centrical.com/HQ Location
33 W 60th St, New York, 10023, US
Employees
51-100
Social
Financials
SERIES C
