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Second CRM vs Jotform: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Second CRM low Failure Risk for Jotform medium
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Comparison Summary

This comparison report of Second CRM vs. Jotform is based on a specific set of business needs and context. The comparison uses 6799 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Second CRM and Jotform

Second CRM, Vtiger Sales CRM, SalesNOW, etc., belong to a category of solutions that help CRM, whereas Jotform, Typeform, Wufoo, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Second CRM covers Sales Document Management, Workflow Management with E-Mail, Engagement Management, Communication Management with E-Mail, etc.

Jotform focuses on Communication Management with User Generated Content, Sales Document Management, Workflow Management, Engagement Management with E-Mail, etc.

"It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service! " - Jessica T

"Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 " - Ryan Wilcoxson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Second CRM

Focus area

Software Failure Risk

  • low

logo Jotform

Focus area

Jotform is better than Second CRM for

Software Failure Risk

  • medium

About

CRM Solutions & Tools for Business Productivity. | SecondCRM

Online form builder & form creator for every business

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

63

84

Total Goals
(we found evidences for)

9

14

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (76)

Read Reviews (136)

contract management

Read Reviews (43)

Read Reviews (54)

proposal & quote management

Read Reviews (25)

Read Reviews (9)

document sharing

Read Reviews (4)

Read Reviews (1)

digital signature

Read Reviews (1)

Read Reviews (71)

workflow management

Read Reviews (57)

Read Reviews (89)

engagement management

Read Reviews (35)

Read Reviews (66)

engaging and following up

Read Reviews (24)

Read Reviews (38)

communication management

Read Reviews (29)

Read Reviews (201)

sending & publishing communications

Read Reviews (11)

Read Reviews (200)

tracking & monitoring communications

Read Reviews (6)

Read Reviews (1)

lead management

Read Reviews (22)

Read Reviews (2)

lead tracking

Read Reviews (21)

Read Reviews (2)

helpdesk management

Read Reviews (19)

Read Reviews (19)

contact list management

Read Reviews (19)

Read Reviews (20)

conversion management

Read Reviews (14)

Read Reviews (0)

training & onboarding

Read Reviews (13)

Read Reviews (12)

billing and invoice management

Read Reviews (12)

Read Reviews (1)

social media management

Read Reviews (10)

Read Reviews (59)

social media analytics

Read Reviews (10)

Read Reviews (13)

products & pricelist management

Read Reviews (8)

Read Reviews (4)

loyalty management

Read Reviews (7)

Read Reviews (1)

relationship management

Read Reviews (7)

Read Reviews (0)

generation of new leads

Read Reviews (7)

Read Reviews (47)

content management

Read Reviews (5)

Read Reviews (28)

content sharing

Read Reviews (4)

Read Reviews (13)

campaign management

Read Reviews (5)

Read Reviews (6)

customer feedback management

Read Reviews (4)

Read Reviews (62)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (3)

subscription management

Read Reviews (4)

Read Reviews (0)

sales call management

Read Reviews (4)

Read Reviews (7)

meeting management

Read Reviews (1)

Read Reviews (7)

payment management

Read Reviews (3)

Read Reviews (1)

revenue cycle management

Read Reviews (3)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (1)

competitive intelligence

Read Reviews (2)

Read Reviews (3)

rating and review management

Read Reviews (1)

Read Reviews (5)

lifetime value management

Read Reviews (1)

Read Reviews (3)

lead qualification

Read Reviews (1)

Read Reviews (31)

customer case management

Read Reviews (1)

Read Reviews (5)

trade show marketing

Read Reviews (0)

Read Reviews (23)

account management

Read Reviews (0)

Read Reviews (2)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • See 6 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Manage risk

  • Grow market share

  • Establish thought leadership

  • Improve efficiency

  • Improve digital and social presence

  • Improve consistency

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting