Second CRM Overview
SecondCRM is an affordable cloud-based CRM software in Malaysia & Singapore. Five users can start for free for life.
Use Cases
Customers recommend Sales Document Management, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Second CRM.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Second CRM.
Second CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Second CRM works with different mediums / channels such as E-Mail. and Text SMS.
Second CRM's features include Alerts: Popups & Notifications, Recording, Personalization, etc. and Second CRM support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Second CRM analytics capabilities include Custom Reports, and Analytics.
Reviews
"It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service!" - Jessica T
Second CRM, Vtiger Sales CRM, SalesNOW, Oracle CRM On Demand, Vtiger all-in-one CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Second CRM Use Cases
What makes Second CRM ideal for Sales Document Management?
How can Second CRM optimize your Workflow Management Workflow?
How does Second CRM facilitate Engagement Management?
What Are the key features of Second CRM for Communication Management?
How does Second CRM facilitate Lead Management?
44+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Second CRM solved their CRM needs. Cuspera uses 1234 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service! Testimonial By Jessica T |
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This On Demand Customer Relationship management tool has over the last 5 years been a reliable tool to our business, durable and a success to the customer support abss provide to her clients. Second CRM has also the advantage of being a user-friendly tool where users in the contact center can quick...ly get trained within a day or two on how to use it comfortably. |
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We had three requirements for the selection of a CRM system. Firstly, a Malaysian CRM company with a good track record, trusted hosting service for data security and lastly, local support that could be reached anytime. Second CRM has met all three requirements and surpassed our expectations. Testimonial By Christopher P |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jessica T MedKlinn International Sdn Bhd |
It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service! Testimonial By Jessica T |
|
Irine L MYOB South Asia |
This On Demand Customer Relationship management tool has over the last 5 years been a reliable tool to our business, durable and a success to the customer support abss provide to her clients. Second CRM has also the advantage of being a user-friendly tool where users in the contact center can quick...ly get trained within a day or two on how to use it comfortably. |
|
Christopher P Pyrogen Manufacturing Sdn Bhd |
We had three requirements for the selection of a CRM system. Firstly, a Malaysian CRM company with a good track record, trusted hosting service for data security and lastly, local support that could be reached anytime. Second CRM has met all three requirements and surpassed our expectations. Testimonial By Christopher P |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Manufacturing
|
Manufacturing |
CASE STUDY Pyrogen Manufacturing Sdn Bhd MalaysiaRead More |
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Retail
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Retail |
CASE STUDY 2 Foot Print Dot Com MalaysiaRead More |
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Manufacturing
|
Manufacturing |
CASE STUDY Pyrogen Manufacturing Sdn Bhd MalaysiaRead More |
Frequently Asked Questions(FAQ)
for Second CRM
What is Second CRM used for?
What are the top features of Second CRM?
What are Second CRM alternatives?
Where is Second CRM located?
Peers used Second CRM for sales document management and workflow management
Second CRM Competitors
Second CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (36) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (101) |
| Analytics | Read Reviews (36) |
Software Failure Risk Guidance
?for Second CRM
Overall Risk Meter
Top Failure Risks for Second CRM
Soft Solvers Solutions Profile
Company Name
Soft Solvers Solutions
Company Website
https://www.secondcrm.com/HQ Location
Cyberjaya, Selangor
Employees
11-50
Social
Financials
PRIVATE
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