Comparison Summary

Service Creatio: Service-creatio is a no-code, intelligent service management platform designed to boost customer satisfaction. It offers a full-cycle solution with maximum flexibility.

Hiver: Hiver is trusted by 10K+ teams for email and shared inbox management. A 7-day free trial is available.

logo Service Creatio

Focus area

Software Failure Risk

  • medium

logo Hiver

Focus area

Hiver is better than Service Creatio for

Software Failure Risk

  • medium

Service Creatio and Hiver: Customer Satisfaction Data

Most deployed common Use Cases for Service Creatio and Hiver

Why is Service Creatio and Hiver the best choice for Communication Management?

Service Creatio and Hiver both manage communications and track tasks. Service Creatio offers features for managing customer interactions and analyzing campaign effectiveness, while Hiver focuses on email management and tracking staff productivity. Service Creatio provides integrations with other systems, while Hiver emphasizes email management and collaboration. However, Hiver lacks features like social media monitoring, text messaging, and recurring email sending.
"...Nightly emails sends notices to employee that they have tasks that require attention...." Peer review by Jesse H.
"...We use automation for sending emails later and templates for emails that we send frequently...." Peer review by Administrator

Service Creatio in Action: Unique Use Cases

What benefits does Service Creatio offer for Engagement Management?

How can Service Creatio enhance your Campaign Management process?

What solutions does Service Creatio provide for Forecasting?

How can Service Creatio optimize your Customer Case Management Workflow?


Hiver in Action: Unique Use Cases

What makes Hiver ideal for Collaboration?

Why is Hiver the best choice for Helpdesk Management?

How does Hiver address your Workflow Management Challenges?

How does Hiver address your Customer Feedback Management Challenges?

About

An intelligent full-cycle service management platform

Hiverâ„¢ | Shared Inbox Collaboration | Team Email Management

Age

2002

Financials

PRIVATE

SERIES A

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting