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ServiceGuru Kiosk vs zurvey.io: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceGuru Kiosk vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 290 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceGuru Kiosk and zurvey.io

ServiceGuru Kiosk, and zurvey.io belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceGuru Kiosk covers Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. " - Bassel Osmani

"I love working with Zurvey.io, it instantly gives me a clear overview of our customers’ feedback. Neticle’s expert analyses save the Market Research Department significant amounts of time, since they give us sharp, definite recommendations about the... areas we need to improve. We integrate these into our strategic decisions in order to further improve our customers’ shopping experience. " - Erika Szilágyi

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceGuru Kiosk

Focus area

ServiceGuru Kiosk is better than zurvey.io for

Software Failure Risk

  • medium

logo zurvey.io

Focus area

Software Failure Risk

  • medium

About

Customer Service Review Tool to Collect and Measure Reviews at the Point of Service

zurvey.io | A feedback analyser

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

12

11

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring customer satisfaction


sales review & feedback


helpdesk management


campaign management


competitive intelligence


contact list management




engagement management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • phone calls

  • offline

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting