Comparison Summary

ServiceNow: ServiceNow, a cloud-based workflow automation platform, enhances operational efficiencies by automating routine tasks and delivering digital workflows. Its capabilities include AI, analytics, mobile app building, and secure cross-enterprise integrations.

Sprinklr Service: Sprinklr Service is an AI-powered CCaaS platform for customer engagement across 30+ channels. A 30-day free trial is available.

logo ServiceNow

Focus area

ServiceNow is better than Sprinklr Service for

Software Failure Risk

  • low

logo Sprinklr Service

Focus area

Software Failure Risk

  • medium

ServiceNow and Sprinklr Service: Customer Satisfaction Data


ServiceNow in Action: Unique Use Cases

How does ServiceNow address your Workflow Management Challenges?

How can ServiceNow enhance your Helpdesk Management process?

What solutions does ServiceNow provide for Knowledge Management?


Sprinklr Service in Action: Unique Use Cases

How can Sprinklr Service optimize your Engagement Management Workflow?

How efficiently Does Sprinklr Service manage your Social Media Management?

How efficiently Does Sprinklr Service manage your Customer Feedback Management?

How does Sprinklr Service facilitate Communication Management?

About

ServiceNow - Digital Workflows for Enterprise - Make work ...

Leading digital-first, proactive customer service solution.

Age

2009

Financials

IPO

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting