Comparison Summary
This comparison report of ServiceNow vs. Teamwork is based on a specific set of business needs and context. The comparison uses 9953 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ServiceNow and Teamwork
ServiceNow, Freshservice, Teamsupport, etc., belong to a category of solutions that help Help Desk, whereas Teamwork, Zoho Projects, ClickUp, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ServiceNow covers Workflow Management, Helpdesk Management with Phone Calls, Engagement Management with E-Mail, Knowledge Management with User Generated Content, etc.
Teamwork focuses on Collaboration, Helpdesk Management with Chat, Workflow Management, Communication Management with E-Mail, etc.
"We’re giving Tennessee citizens the experience they deserve. We deliver a consistent experience across all our channels, and we now have a single view of our customers. " - Landon Cook
"I couldn’t think of a better system to help us stay on track and keep discovering ways that we can improve our performance. " - Seth Steinman
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
ServiceNow - Digital Workflows for Enterprise - Make work ...
Teamwork | Work and project management software that lets to work way, so can focus on delivering results
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
91
67
Total Goals
(we found evidences for)
17
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Acquire customers
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Enhance customer relationships
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Manage risk
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Improve internal communications
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Improve ROI
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Improve efficiency
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Grow market share
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Improve visibility
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Launch new products
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Improve stakeholder relations
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Increase sales & revenue
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Enter new markets internationally or locally
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Improve consistency
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Increase customer life time value
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Improve digital and social presence
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Establish thought leadership
- See 14 more
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Improve efficiency
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Launch new products
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Scale best practices
-
Improve visibility
-
Manage risk
-
Enter new markets internationally or locally
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Improve consistency
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Improve ROI
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Establish thought leadership
- See 9 more
Top Channels
Channels Used
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e-mail
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mobile
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chat
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offline
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phone calls
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mobile app
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trade shows
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events
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website
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Slack
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point of sale
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social media
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user generated content
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blogs
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video
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display advertisement
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Skype
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promotions
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Facebook
- See 16 more
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e-mail
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mobile
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chat
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offline
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phone calls
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mobile app
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trade shows
-
events
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website
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Slack
-
point of sale
-
social media
-
user generated content
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blogs
-
video
-
display advertisement
-
Skype
-
promotions
-
Facebook
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
