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Teamwork: Use-Cases, Insights and Reviews | 2025 Cuspera

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Teamwork | Work and project management software that lets to work way, so can focus on delivering results

Teamwork Overview

Teamwork.com is an all-in-one platform designed for client work operations, offering top-tier project management and performance reporting. Resources are managed, time is tracked, workflows are streamlined, and profitability is maximized.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using Teamwork.

Other use cases:

Communication Management
Onboarding
Knowledge Management
Engaging And Following Up
Sales Document Management
Campaign Management
Conference Call Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Teamwork.

Other priorities:

Improve Internal Communications
Improve Efficiency
Launch New Products
Scale Best Practices
Improve Visibility
Manage Risk
Enter New Markets Internationally Or Locally
Improve Consistency
Improve ROI
Establish Thought Leadership

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Teamwork Use-Cases and Business Priorities: Customer Satisfaction Data

Teamwork works with different mediums / channels such as Chat. Mobile. E-Mail etc.

Teamwork's features include Templates, Personalization, Dashboard, etc. and Teamwork support capabilities include Chat Support, Phone Support, Email Support, etc. also Teamwork analytics capabilities include Analytics, and Custom Reports.

Reviews

"What reassured us throughout the pre-Games planning and Games-time operations was Teamwork’s reliable and prompt customer service. The system worked as promised, but whenever an issue came up, Teamwork replied and resolved it promptly." - Shekhar Tamasker

Teamwork, Zoho Projects, ClickUp, ActiveCollab, ProofHub, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Teamwork

Top Industries

Marketing and Advertising
Computer Software
Hospitality

Popular in

Small Business
Mid Market
Enterprise

Teamwork is popular in Marketing And Advertising, Computer Software, and Hospitality and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Teamwork Use Cases

How does Teamwork facilitate Collaboration?

Teamwork Collaboration provides a platform for teams to manage and collaborate on projects. It offers features for communication, project management, and task tracking, enabling teams to work effectively regardless of location. The platform's user-friendly interface allows for seamless collaboration with colleagues and clients. However, the free version may have limited features compared to other platforms.

"...I know Freshbooks has that feature too, but freshbooks doesn't have project management in the way that we needed that total collaboration environment...." Peer review by Adam J., Owner, Marketing and Advertising

How does Teamwork facilitate Helpdesk Management?

Teamwork Helpdesk Management assists teams in supporting clients more effectively by providing a streamlined system for tracking and resolving issues. The system offers a user-friendly interface, integrates with other Teamwork products, and provides access to a comprehensive knowledge base. While the system has many advantages, it may not be suitable for all teams due to its lack of advanced automation features.

"...Teamwork Teamwork is a team project management, help desk and chat software that is known for helping project managers manage remote teams like a pro and achieve a goal in the most efficient way possible...." 26 Project Management Tools For Creative and Marketing Agencies

Why is Teamwork the best choice for Workflow Management?

Teamwork Workflow Management streamlines project processes, enhances communication and collaboration among team members, and provides a clear overview of project progress and resource allocation. Teamwork Workflow Management allows for the creation of custom workflows, but the system lacks advanced features such as budget management and resource allocation.

"...A project management system like Teamwork PM or Asana can help you create and maintain a good workflow. ..." Tips for a Successful and Smooth Launch

How does Teamwork address your Communication Management Challenges?

Teamwork Communication Management software helps teams communicate, manage tasks, and organize projects. It allows teams to share files, send messages, and schedule events. However, Teamwork Communication Management may require manual notifications to ensure all team members are aware of new tasks.

"...Teamwork, a leading online project management and chat messaging software is our tool of choice to run our projects, internally, with customers, and partners here at Pravda Media Group. ..." Why I Decided to Travel to Cork and Meet with the Team Behind Teamwork

How can Teamwork optimize your Onboarding Workflow?

Teamwork provides training and onboarding capabilities that make it easy for teams to learn and use the software. The platform offers a user-friendly interface and intuitive features that allow teams to efficiently collaborate on projects. However, some users have found that it can take time to learn all of the features, which may make onboarding new staff more challenging.

"...Bri and Kara also lead regular lunch-and-learns with their team to update them on new Teamwork features and enhancements that are relevant to their work...." Case Study ThreeSixtyEight

48+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Teamwork solved their Project Management needs. Cuspera uses 2653 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Shekhar Tamasker Section Head of Scheduling and Reporting Special Olympics World Games	What reassured us throughout the pre-Games planning and Games-time operations was Teamwork’s reliable and prompt customer service. The system worked as promised, but whenever an issue came up, Teamwork replied and resolved it promptly. Testimonial By Shekhar Tamasker
Seth Steinman Head of SEO Upserve	I couldn’t think of a better system to help us stay on track and keep discovering ways that we can improve our performance. Testimonial By Seth Steinman
Kfir Pravda CEO Pravda Media Group	Teamwork helps us to react to the daily reality all companies face by being agile and managing changes quickly. My employees have a more balanced life, and the business is flourishing Testimonial By Kfir Pravda

CUSTOMERS	TESTIMONIALS
Shekhar Tamasker Section Head of Scheduling and Reporting Special Olympics World Games	What reassured us throughout the pre-Games planning and Games-time operations was Teamwork’s reliable and prompt customer service. The system worked as promised, but whenever an issue came up, Teamwork replied and resolved it promptly. Testimonial By Shekhar Tamasker
Seth Steinman Head of SEO Upserve	I couldn’t think of a better system to help us stay on track and keep discovering ways that we can improve our performance. Testimonial By Seth Steinman
Kfir Pravda CEO Pravda Media Group	Teamwork helps us to react to the daily reality all companies face by being agile and managing changes quickly. My employees have a more balanced life, and the business is flourishing Testimonial By Kfir Pravda

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Special Olympics World Games Sports	Sports	Case Study Special Olympics World Games See how Teamwork powered the 2019 Special Olympics Read More
Upserve Information Technology and Services	Information Technology and Services	Case Study Upserve Upserve doubles their leads and traffic with Teamwork Read More
JMarketing Marketing and Advertising	Marketing and Advertising	Case Study JMarketing How JMarketing Uses Teamwork to Manage a Remote Team Across 16 Countries Read More

Video

Teamwork.com Product Tour

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Frequently Asked Questions(FAQ)

for Teamwork

What is Teamwork?

Teamwork is the all-in-one project management software that allows to easily manage the projects from start to finish. It helps to get organized, customize the workflow and manage complex projects.

Teamwork helps to Collaborate with colleagues, clients and contractors, free up time for value-added tasks, keep track of projects and teams to hit deadlines, and more.

Teamwork offers multiple time-saving, collaboration-enhancing features to make project management quicker and more efficient. It manages and optimizes team resources with workload, scale high-performance processes with project templates, create tasks and sub-tasks to break down the workload, simplify client collaboration and review processes by giving clients controlled access to Teamwork and many more.

What is Teamwork used for?

Teamwork is a Project Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Collaboration, Helpdesk Management and Workflow Management .

What are the top features of Teamwork?

Templates, Personalization and Dashboard are some of the top features of Teamwork.

Who uses Teamwork?

Teamwork is used by Marketing And Advertising, Computer Software and Hospitality among other industries.

What are Teamwork alternatives?

Zoho Projects, ClickUp, ActiveCollab and ProofHub are popular alternatives for Teamwork.

Where is Teamwork located?

Teamwork is headquartered at Blackpool Retail Park, Blackpool, Cork T23 AX73, IE.

lightning

Peers used Teamwork for collaboration and helpdesk management

Teamwork Competitors

More Teamwork Alternatives...

Teamwork Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.42/5 ★ Read Reviews (1)
Analytics	4.52/5 ★ Read Reviews (39)
Custom Reports	3.78/5 ★ Read Reviews (518)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.42/5 ★ Read Reviews (1)
Analytics	4.52/5 ★ Read Reviews (39)
Custom Reports	3.78/5 ★ Read Reviews (518)

Teamwork Integrations

Teamwork integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.99/5 ★

Read Reviews (225)

Data Import

3.91/5 ★

Read Reviews (390)

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Software Failure Risk Guidance

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for Teamwork

Overall Risk Meter

Low Medium High

Top Failure Risks for Teamwork

Teamwork.com Limited Profile

Company Name

Teamwork.com Limited

Company Website

https://www.teamwork.com/

HQ Location

Blackpool Retail Park, Blackpool, Cork T23 AX73, IE

Employees

251-500

Social

Financials

PRIVATE