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ServiceTrade vs NetSuite Field Service Management (formerly NextService): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceTrade vs. NetSuite Field Service Management (formerly NextService) is based on a specific set of business needs and context. The comparison uses 2313 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceTrade and NetSuite Field Service Management (formerly NextService)

ServiceTrade, NetSuite Field Service Management (formerly NextService), Loc8, ServiceM8, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceTrade covers Sales Document Management, Engagement Management, Rating And Review Management, Workflow Management, etc.

NetSuite Field Service Management (formerly NextService) focuses on Engagement Management, Social Media Management, Sales Document Management, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceTrade

Focus area

Software Failure Risk

  • medium

logo NetSuite Field Service Management (formerly NextService)

Focus area

Software Failure Risk

  • low

About

Mobile software for commercial service contractors

Field Service Management Software for NetSuite

Age

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

41

44

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


engagement management

engaging and following up


rating and review management


workflow management


social media management

social media analytics


communication management

sending & publishing communications


helpdesk management


lifetime value management


contact list management


competitive intelligence


training & onboarding


customer feedback management

measuring customer satisfaction


generation of new leads


relationship management



revenue cycle management




loyalty management


content management




billing and invoice management


sales call management




Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • Improve visibility

  • Build brand awareness

  • See 6 more
  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more
  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting